I recently fired SPPM as the property manager of my two rental properties for the following reasons:1.Extremely bad, often rude and condescending service to my tenants and myself.2.Not returning phone calls or emails for weeks at a time.3.Extremely unreliable, making promise after promise and doing nothing.4.Never taking responsibility for mistakes.5.Mishandling and ignoring maintenance issues the tenants reported.6.Not addressing maintenance issues in a timely manner causing repairs to be much costlier.7.Botched a move out inspection where tenant damages were not addressed, yet the tenant security deposit is returned without owner permission. In this case the company owner blamed it on an employee but still would not take responsibility and make it right.When I addressed these problems with owner of SPPM, Steve Miernicki (I encourage any current or potential customer to google his name), he would take no responsibility or he would promise action and not do anything. He would blame the problem on the tenant, the contractor, an employee etc. After so many problems, so many unfulfilled promises and general lack of trust in his ability and character, I had to fire him.Do yourself a favor, learn from my mistake in trusting SPPM with my property. Just stay away.
The lady was very nice throughout the process of turning in the application and looking at the house! Now just waiting to hear if we got it or not
My experience with Enterprise Rental Cars, at the Rick Hendrick Chevrolet location, in Charleston, SC, is not so good. Although the representatives at the front desk are friendly, they lack the manpower, protocol, and/or facilities to properly clean and service their vehicles. I used their services on five different occasions in 2016 and each time the vehicles were filthy and some were low on fluids. All were in need of vacuuming, interior dusting, interior window cleaning, and exterior cleaning. On one occasion, there were pine needles, rocks and leaves in a vehicle and in another, bricks and debris...Absolutely no reason for this to occur. Also, they have a bad policy of not ensuring the vehicles are full of gas, which is not only inconvenient, but makes it difficult sometimes to return the vehile with an 1/8 or 1/4 of a tank where it was when rented. You guys can do much better.
My experience with enterprise was a good one...the staff was very nice and friendly. My sale person was very helpful in getting me into a vehicle. Will use them again .
I had a very easy time renting a car with Chris in West Ashley SC the car was clean and well maintained.
Wonderful group of people to work with....Ryan was great her had me out in 10 mins ..Online experience was great, was able to switch our the vehicles without an problem.
I have lived in Charleston for 27 years and never dealt with a more unprofessional company. I was cussed out over the phone and told to "leave if I didn't like it" after reporting black mold when I first moved in. It took three weeks and four attempts to actually get the job done. The drainage in the apartment is not up to date and allows GARBAGE DISPOSAL to run into both our the bathrooms tubs/showers. If you care about your living conditions, DO NOT rent from them!
Bryan B. came out to service my daughters dishwasher. He added a high loop in the line to prevent back flow into the unit from the garbage disposal. In addition he noted the unit hooked up to the cold water and not the hot. Excellent Service, Thanks Bryan.
Enterprise is a great company to work with. they bend over backwards to strive complete customer satisfaction.
On my recent visit to Charleston, I was picked up at the residence I was visiting and taken to the local office to check out a car. It worked very well for me since my host was busy and unable to take me there. I arranged the return at the airport and was charged a surprisingly small fee for the different drop-off location. The only drawback was the airport area is under construction and the drop-off procedure required me to unload luggage in the parking lot, and without shuttle or luggage dolly, drag the heavy load across the lot and across the entire length of the airport to get to check-in. Someone not in good physical condition would find it very strenuous to perform this while help was so lacking.