Do not use this company. They will leave you high and dry. Doesn't show up on time, passes work off to others, not professiona l, and still hasn't finished the job.
John Mcguire Hutcherson III did a horrible job painting and when confronted threatened us. took 3 times the promised time, would go days without showing up, and made a total mess.
She doesn't pay her help if they decide to leave promises final pay and then doesn't answer her phone or texts
My experience almost mirrors a previous post on google reviews. Cobb's does not deserve one star. The work was sloppy at best. They didn't mix the paint which was Sherwin Williams Harmony paint. (Not cheap). So there was a huge contrast of colors. They did not take remove the switch plates. Very poor cutting in job. They had dripped paint all over the place. They did not remove their shoes. I had debris all over the carpet leading to the bathroom as well as all inside the tub and floor. What a mess to clean. They also left without saying goodbye. I called and asked if they were coming back after checking the bathroom. He said no they were done. I told him about the color contrast. He told me it should dry fine. Well it didn't. I texted him a few pictures and asked how to fix. His response "You may need to get another gallon and make sure they shake it well and you need a second coat." (BTW only a half-gallon was used and it now ruined because they did not stir it properly.)My response you don't plan to fix this? His response "What can fix. All that paint came out of the same can. You have to talk to the people at the paint store. Normally it blends in I don't know what to tell you." My response you are a professional painter. It was not the paint you failed to stir it well. I requested a refund and got no response. My husband called Monday morning. Cobb's had no remorse about the botched job. They refused a refund. Told my husband if we wanted the switches and fixtures cut in we should have removed them ourselves. He had too many living social deals to paint with all the details. So to get this straight. We hired a professional to paint a 10x10 room. We had him paint a very small bathroom. But it was up to us to stir the paint properly, remove all switches, do a second coat, and clean up the drips and dirt left behind, I am not sure why we would pay anyone to do such sloppy work. We paid for a turnkey job. Not for us to split the work. At the end Cobb's offered to come back but just like other reviewer we didn't want them back in house after the first experience and for their response to our complaints. They did not acknowledge their sloppy work. They actually justified it by stating we should have done all the preparation and blamed it on the paint. That didn't give us any confidence they would do a good job if they returned. We told them we would give a bad review and he states he couldn't afford for us to do that, but he certainly wasn't will in to give a refund or a partial refund. As customers we are the only losers in the matter. We are out of his fee and two paint cans of harmony paint. And have to repaint the entire bathroom over. DO NOT RECOMMEND!
This business helps out dead beat employees. My children's father works here and the owner was called by Child Support Enforcement on 2 separate occasions and told them that he did not. Please do not give business to a woman such as this.
We hired John Hutcherson to paint our remodel in June 2009. He had completed the work when we noticed our ceilings in the kitchen and living areas were 2 different shades of cream. He acknowledged that it was a mistake and promised to have his guy or himself come back to fix it (after we paid him) and never ever did. Did not return calls and then his phone was disconnected. I tried to track him down through other contractors, the Charleston market where he said he had a shop etc. for over a YEAR! Then low and behold there was a flier in my driveway the other day advertising his business. When I called he REFUSED to make it right saying it was too long ago and then hung up on me. Buyer be ware.... his work is below standard and even then he still doesn't stand by it!!
Painting can be a significant undertaking, whether you're painting just one room or an entire home. While some people like to take on this project themselves, many choose to hire professionals to ensure the task is completed correctly.
Types of Interior Paint
Matte paint doesn't have a shiny quality when it dries, which many homeowners prefer for their interior walls. This is the most popular style of paint for homes. It covers up irregularities in the wall well but is also easily blemished.
Matte Enamel Paint
Matte enamel paint has all the positive qualities of matte paint but will last longer and isn't scuffed as easily.
Gloss paint will dry with a shine to it and is the second-most popular choice for interior wall paint. The shiny quality highlights imperfections in a surface, so people tend to stay away from it when painting wood.
Semi-gloss is also shiny but less so than gloss paint. It's more commonly used on trim than on walls.
Satin falls somewhere between gloss and matte in terms of shininess. It will highlight imperfections well, like gloss, but is easy to clean.
Eggshell is also between gloss and matte on the shininess scale, but it won't highlight imperfections quite as much as satin, semi-gloss, or gloss.
Types of Exterior Paint
Exterior paints have similar choices for finishes as interior paints, but the pros and cons can be different for outdoor use.
Though gloss paint will make imperfections easily seen, it will also hold up to the elements the best. This paint is best suited for areas of a home or building that are frequently used, like door frames.
Semi-gloss paint is similarly long-lasting but isn't as shiny as gloss.
Satin paint is commonly used for siding but will display irregularities underneath if the siding isn't in good shape.
Flat paint is the best choice if painting over siding that has many dents, scrapes, or other imperfections.
If you're repainting a home that has been previously painted with oil-based paint, your best bet is to stick with this option. Water-based paint layered over old oil-based paint will peel easily.
Water-based paint, or latex paint, dries quickly and cleans up easily, making it the preferred paint for a home's exterior. It will also expand when warm and contract when cool, which means it will hold up in all types of weather.
Hiring a Painter
When embarking on a project as big as painting your home, it's important to know ahead of time what kind of quality you can expect from the painters you hire. Don't settle for the first one you find or the cheapest option. Instead, do your homework to be sure that you hire a trustworthy professional who knows how to paint a house well.
The first thing you'll do when hiring a painter is request quotes from three or four in your area. If you reach out to too many, you'll wind up wasting time narrowing down your list; too few and you may not end up with the best quality or right price.
The typical price range for an interior paint job is between $400 and $4,120, with the average falling around $1,670, depending on the scope of the project and paint requests. It will typically cost around $380 to $790 to paint a typical 10-by-12 foot room.
The cost to paint a home's exterior is a little higher: between $730 and $5,600, with an average of $2,624. The typical home of between 500 and 1,500 square feet will generally cost between $1,000 and $3,000, but this will change depending on the number of stories and home location.
If a quote seems high, ask the contractor what is increasing the price point. Perhaps it's something that can be negotiated, or maybe this business is just overpricing their services. On the other hand, be skeptical of any price points that seem unfathomably low. There could be a reason their prices are below the industry norm - perhaps their quality standards are uncommonly low, too.
Once you have quotes, conduct an over-the-phone interview with your prospects. Some important questions to ask your painter include:
1. Do you have insurance?
It's never a good idea to hire a contractor whose business isn't properly insured. Ask both about comprehensive business liability insurance and workers' compensation, and don't be hesitant to ask for proof. If you are unsure of the validity of the insurance, you can also call the insurance company to double-check that it is an active policy.
2. Do you have a warranty?
Not offering a warranty is a red flag, and you may want to be cautious about hiring a company that doesn't provide one. If they have a warranty, ask how long it lasts, and what it covers. Additionally, you'll want to get the warranty in writing should you need to refer to it later.
3. Who, specifically, will be in my house, and can I trust them?
You always have a right to know who will be entering your home. If the person you are speaking with says he or she will not be personally supervising the project, ask who will be, what their role is, and how long they've been with the company.
Also, don't be afraid to ask if the painters are trustworthy people. Unfortunately, there are plenty of cases where a painter has stolen items from a home or caused damage to the house or injury to the homeowner. Subcontractors may not be as skilled as employees, and the contractor you're hiring may not have much experience working with them, making them more of a risk. Additionally, ask if the painters are employees or subcontractors, and what the screening or hiring process is like. If the company conducts background checks, that's a good sign.
4. What kind of training do your employees receive?
If the contractor makes a point to train new hires on safety techniques as well as quality standards on the job, you're probably in good hands.
5. What kind of paint will you use?
The quality of the paint will affect how good the walls look when the project is completed. If your contractor says they plan on using a paint you don't like, feel free to request an alternative.
6. How long have you been in business, and do you have references?
A well-established company will have more experience and likely more references for you to reach out to than a new company that's just getting off the ground. Be sure to ask for references so you can speak to former customers about their experience working with the painter. When speaking to these people, ask about:
- Whether they had issues with the crew
- If the painters were messy or neat
- How the paint has held up since the project was completed
7. How much wall prep is included in the price?
For a long-lasting paint job, a clean wall is crucial. Ask how they plan to clean your walls, if at all, before getting started. A high-quality company will thoroughly prepare a wall so that the paint will lay smoothly and last a long time.
8. Are you active in the community and are you involved in any trade organizations?
Community involvement shows the company:
- Is established and well-known
- Cares about its customers
- Is confident in their work
Additionally, being active in trade organizations indicates it is likely up to date on the latest industry best practices and that the company is dedicated to its trade. Also, a Better Bureau Business membership demonstrates the company is stable, confident, and willing to let potential customers check them out before hiring them.
Trade Organizations for Painters
If the company you hire is involved in a trade organization, it shows they take pride in their work, and are dedicated to providing quality service. Some top trade organizations painters might be a part of include:
Painting and Decorating Contractors of America
PDCA connects painters and home decorators through local chapters and councils. The organization also provides webinars, educational videos, and podcasts so members can stay up to date on the latest best practices and news.
American Coatings Association
The ACA doesn't focus on best practices so much as it does on best products. The nonprofit is dedicated to research and development of high-quality paint products as well as sustainability issues.
Finishing Contractors Association
The FCA has members that are painters as well as professionals who focus on flooring, drywall, and other elements to home construction and renovation.
Better Business Bureau
The BBB isn't a painter-specific group but rather an organization that is dedicated to ensuring that consumers can access information about anyone they do business with. The BBB also rates companies based on a Standards of Trust scale, which goes from A+ to F. A company doesn't have to be a member to get a grade, and it's a good idea to check to see how your contractor is scored as well as its membership status.