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General Info
Sales and service of watches, clocks and jewelry.
Hours

Regular Hours

Services/Products
We not only repair jewelry but also design jewelry as well.
Brands
Bering, Citizen, Seiko
Payment method
discover, visa, mastercard, all major credit cards, amex
Other Email

Categories
Clocks, Clock Repair, Jewelers, Jewelry Designers, Jewelry Repairing, Watch Repair, Watches
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Reviews

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lyndseylyn

06/17/2013

Overall

Unprofessional!!! Ruined my jewelry and blamed it on everyone but did not take responsibility. Worst customer service ever. Stay away!!!

daisy2daisy

05/30/2012

Overall
I had several rings that I too...

I had several rings that I took to Hanchey's for repair and they were excellent! I brought them in on Friday and they were ready to go by the following Wednesday.

I had brought the same ring to POLLY's in Mt. Pleasant who kept the ring for 6 wks. and did absolutely nothing; had the worst customer service ever!

Repairs were expensive but you can turn your old gold jewelry in to offset the costs.

I will return there even though it was over 25 miles.

jagged155

07/24/2010

Overall
Very Unprofessional

Very unprofessional, find another jeweler! I have had several watches serviced at Hanchey in the past and never ran into any issues. Recently I brought in an expensive watch to have sized. They quoted me one price and then charged me another. It was a very simple adjustment, but since it was an expensive watch they decided to take advantage of me. To make things worse, they were rude about it. In fact, they questioned if my watches were "mail order." Maybe they thought this because they only carry inexpensive lines, but none of my jewelry or watches are mail order. Consumer beware!