More Info
- Email Business
- BBB Rating
- Services/Products
- Wedding Supplies.
- Payment method
- check, master card, travelers checks, visa
- Location
- Ye Olde Towne Shopping Vlg
- Neighborhood
- Ardmore - Sherwood Forest
- Categories
- Other Information
Parking: Lot, Free
Reviews
05/31/2020
Exceptional courtesy! They want to get it right every time. Very reasonable, as well.
I have used them several times and they never fail
05/17/2018
NEVER EVER EVER GOING BACK. I have been going to A Stitch Witch for over 6 years. I’ve taken my wedding dress, bridesmaid dresses, and multiple other dresses to them for alterations. I even recently sent my husband there to have his suits tailored. Yes, they are blunt and have attitudes but I’ve never had a problem before. They really outdid themselves, though. They have a new seamstress there, that I’ve never worked with. She altered a bridesmaid dress for me to include hemming it, altering the straps, and taking in the sides (which she claims she didn’t do). The dress was loose fitting on the sides when I originally brought the dress in. After they finished with it, I picked it up, took it home, and the zipper wouldn’t close. I tried everything to get it to zip. I brought the dress in the next morning to have them fix it, and they berated me and told me it wasn’t their doing. After I explained the dress fit and zipped prior to their alterations, they asked me “Are you on your period?” Up until that point I’d remained calm, but when they tried to deflect blame and put off my exasperation on PMS. That crossed the line. They finally agreed to fix it, at an additional charge to me. An additional $45 charge after I’d already paid $75.
On a side note, my husband picked up his suits and they look awful. He paid $178 for the alterations. Should’ve just bought a new suit.
11/12/2014
I took two dresses in the the stitch witch. One just needed a bit of fluff taken out (my wedding dress) and the other was about 3 sizes too big and I wanted them to take it in. They had my dresses for about 3 weeks. I went back in and she told me, not asked, to put the one she had taken in on first. I put it on and you could clearly see it was still 2 sizes too big. She's on the floor hemming another dress not really looking at me and tell me it looks great. I tell her no it's still way too big. She's telling me know and when I keep telling her it's too big she finally gets up off te floor and looks at me. She walks up to me and again says it looks great. Then pulls on the back of the dress and pulls it 3 inches off my body. Then says "Oh! You're right it is way too big." I say yes I know. She then proceeds to tell me I must have lost weight. I tell her no I have lost a pound and she says I must have. Then she tells me if I want them to take it in more I will have to pay her again. Now I've already paid $120 to get this dressed fixed. I tell her yeah that's not happening. I go and try my wedding dress on and it fits me like it did the day I bought it. It looks fine so I put my clothes on and go to leave. She again has the balls to tell me I must have lost weight. I then say "well then why does my other dress fit me like it did the day I brought it in?" She says "yeah I guess you are right.". So now I'm out $120 dollars and the dress is still 2 sizes too big. Their owner is a real piece of work.
07/17/2013
I strongly discourage people from doing business with Stitch Witch. They were rude and messed up three dresses for my family.
I wish we would have read these reviews before doing business with them, but we trusted the bridal shop that sent us there. It is noteworthy that the bridal shop has now fired Stitch Witch.
After several months they still didn’t have my daughter’s wedding dress right. A former employee of Stitch Witch was used and she finally got the dress right. It was very stressful for my daughter and resulted in lots of last minute work.
My other daughter was the maid of honor. Stitch Witch did a lousy job on her dress (it is crooked) and tried to charge extra because they supposedly misquoted it originally. We had to buy a new one at the last minute. We shouldn’t have offered to pay anything, but to be gracious we agreed to split the difference. After that I think they messed up the dress on purpose or just quit working on them.
They didn’t complete my wife’s dress. She also had to buy another one at the last minute. Very stressful, and expensive.
Throughout the entire wedding process they were the worst vendor we dealt with, by far. They caused an enormous amount of unnecessary stress and wasted time and ruined one dress.
I encourage you to start early with your alterations, and to go somewhere else.
02/24/2011
These people are so rude. I went in to get some alterations and they turned away my business. They said they were too busy with wedding dresses and to go somewhere else.
Details
Phone: (843) 763-2887
Address: 1662 Savannah Hwy, Charleston, SC 29407
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