What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Tamara did such a great job for our recent scheduled maintenance call. She is efficient, professional and knowledgeable. Very pleased.
My key fob was not working on my 2016 Charger which I purchased 9 months ago (used). I made a call to Cedric at R.H. Dodge and he called back to parts (Joe) and Service and I received a new fob and Curt Porter programed them and has done a great job always on my car as I am VERY PICKY!!!!.R.H.Dodge has some of the best Techs around as I have dealt with them for years.Lois was the advisor that checked me out and was very professional and helpful.
Alan is the Service Expert who manages the maintenance program for every one of my visits. He is professional, expert and friendly every time. Our two cars run great and are safe as a result. Hendricks is great!
This purchase was our eighth Lexus purchase at this dealership. Our thanks go to Lloyd Walker who managed to find exactly the RX350 we were looking for. Lloyd and Joe in finance worked hard to get us through the process as soon as possible. We never considered another brand or dealership.
I came in 3 minutes before closing today, having told the man behind the desk a red-head lady would be coming in just before closing to have him look at a crack in the plastic chrome of my grill. He recognized the red- head as soon as I got there and immediately went out to survey the damage. Within 30 seconds Jude, as his name turned out to be, had essentially fixed the grill. Yeah - there are 2 small cracks in the plastic chrome that would require replacement of the entire grill to totally fix but, like he said, "just don't bother to look at them. The grill itself is fixed." He would accept no money at all. Still being in a hand splint I was in tears when he fixed my car as I love it and I cannot help the surgery I had to have but I did not want a constant reminder of the mishap - and now I don't. Thank you, Jude! You are my hero. Louie and Sons has always been and remains the best as far as body shops are concerned in Charleston to this day and I have lived here a long time. Thank you St. Jude. Truly you made my last 3 months!!!!!!!@
Outstanding experience. I have a 2007 SAAB 93 and they replaced my airbag which had been recalled, painted and replaced my passenger side view mirror, changed oil, air filter, transmission and brake fluids. They had a very comfortable waiting room and Dan Richardson the service manager was very accommodating regarding scheduling and service advice and coordination. Highly recommend Europro for servicing of import vehicles. Will definitely use them again.
Best dealer I have ever used. Polite, and professional. fixed in about an hour. good coffee there also
This business is awful. Don't waste your money. Mr. Rumph is no longer there and their service is the worst. Prices are exceptionally high and they cannot repair even and old volvo. Find someone else. Yeah they are professionals. They understand the con game of professionally taking your money. They are now located at LP Automotive services. Larry Palmer Owner. BEWARE!
THIS MAN IS A CHEAT! I bought a Jeep that had the Service Engine Soon light pop on the instant I got the vehicle up to speed on I-26. As I had purchased the extended warranty through my bank, I followed their instructions to have the repair completed. The warranty company ended up not covering the intake manifold replacement, even though the documents I had clearly stated that this was covered, so I cancelled the extended warranty. 3 months later, serious issues arose with the Jeep, where it would only function properly when it was in 4WD, which it would automatically shift into after driving for a few seconds. Loud pops and cracks were heard until that shift happened. I knew things were bad, so I contacted the dealer, leaving voicemails that were never returned. I saved up the cash (single mom, working two jobs) to get it to the mechanic, knowing that the repair was not going to be cheap. My mechanic was blown away that I could even get it to function...the frame had been cracked for some time, according to him, resulting in the rear differential hanging on by a thread, a transmission that was destroyed, and more. $10,000 repair, only to THEN have 14 more computer codes to clear. My mechanic managed to get the dealer on the phone, who told me to come by and he would see what he could do. I drove over, showed him the documents, and told him all about the problems I've been having. He tells me that a "cheap repair can be to disconnect the 4WD assembly..it will run just fine then." Umm, right now it ONLY runs in 4WD, and he would just not hear that this was the case. I tried to discuss any recourse with him, but was told that I was being "ridiculous." I've created this account solely to write this review, to try to help others avoid the same expensive heartache I've endured at their hands.
The left hand does not know what the right hand is doing. Very disorganized and next to nonexistent communication, especially regarding Jenny Wuehrmann (843-818-6144), the person who is supposed to handle titles.I was given incorrect information by the saleman as to what would happen with the title. The title was not showing up at my state's DMV or my mailbox. After multiple calls and multiple voicemail messages left, I was not able to get anyone to call me back and let me know what was going on. Finally, nearly three weeks after the car was purchased, I was able to get in touch with Jenny Wuehrmann (843-818-6144) on October 6, 2017. She told me it had just been sent and gave me the tracking number. Tracking confirmed that a label had been created and the shipper notified at 1:50 pm on 10/5/2017 (the day before). So technically, it still had not been sent – it was still sitting at Stokes Honda North presumably with a shipping label on it. Maybe that means it will eventually be sent. Maybe. Someday.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.