Tamara did such a great job for our recent scheduled maintenance call. She is efficient, professional and knowledgeable. Very pleased.
Alan is the Service Expert who manages the maintenance program for every one of my visits. He is professional, expert and friendly every time. Our two cars run great and are safe as a result. Hendricks is great!
This purchase was our eighth Lexus purchase at this dealership. Our thanks go to Lloyd Walker who managed to find exactly the RX350 we were looking for. Lloyd and Joe in finance worked hard to get us through the process as soon as possible. We never considered another brand or dealership.
Best dealer I have ever used. Polite, and professional. fixed in about an hour. good coffee there also
THIS MAN IS A CHEAT! I bought a Jeep that had the Service Engine Soon light pop on the instant I got the vehicle up to speed on I-26. As I had purchased the extended warranty through my bank, I followed their instructions to have the repair completed. The warranty company ended up not covering the intake manifold replacement, even though the documents I had clearly stated that this was covered, so I cancelled the extended warranty. 3 months later, serious issues arose with the Jeep, where it would only function properly when it was in 4WD, which it would automatically shift into after driving for a few seconds. Loud pops and cracks were heard until that shift happened. I knew things were bad, so I contacted the dealer, leaving voicemails that were never returned. I saved up the cash (single mom, working two jobs) to get it to the mechanic, knowing that the repair was not going to be cheap. My mechanic was blown away that I could even get it to function...the frame had been cracked for some time, according to him, resulting in the rear differential hanging on by a thread, a transmission that was destroyed, and more. $10,000 repair, only to THEN have 14 more computer codes to clear. My mechanic managed to get the dealer on the phone, who told me to come by and he would see what he could do. I drove over, showed him the documents, and told him all about the problems I've been having. He tells me that a "cheap repair can be to disconnect the 4WD assembly..it will run just fine then." Umm, right now it ONLY runs in 4WD, and he would just not hear that this was the case. I tried to discuss any recourse with him, but was told that I was being "ridiculous." I've created this account solely to write this review, to try to help others avoid the same expensive heartache I've endured at their hands.
The left hand does not know what the right hand is doing. Very disorganized and next to nonexistent communication, especially regarding Jenny Wuehrmann (843-818-6144), the person who is supposed to handle titles.I was given incorrect information by the saleman as to what would happen with the title. The title was not showing up at my state's DMV or my mailbox. After multiple calls and multiple voicemail messages left, I was not able to get anyone to call me back and let me know what was going on. Finally, nearly three weeks after the car was purchased, I was able to get in touch with Jenny Wuehrmann (843-818-6144) on October 6, 2017. She told me it had just been sent and gave me the tracking number. Tracking confirmed that a label had been created and the shipper notified at 1:50 pm on 10/5/2017 (the day before). So technically, it still had not been sent – it was still sitting at Stokes Honda North presumably with a shipping label on it. Maybe that means it will eventually be sent. Maybe. Someday.
The best car experience you can ask for! Andy is honest and will help you buy a great car. My next car will be bought from Andy at carcoast. Thanks Tim Abel!!!!!!
i bought my '57 Chevy here, right behind the church, 9million years ago. excellent selection of cars back when primary transport was a veloceraptor. highly recommended!
My car had flooded and needed the carpets taken out and cleaned. I was billed for about 8 hours of work, but they kept my car for a MONTH. I was lied to multiple times. They also lost my key and had to order a new one. No one even called to tell me it happened. I called on a Monday towards the end and he told me that received the new key and my car would be done that day or at the latest Tuesday. Friday rolls around and my husband calls. They tell him they just got the key that day and it will be ready next Monday, after they told me they already got it on Monday. I was told at least 5 times my car would be ready throughout the process and it wasn't ever true. Not once did they call me to give me updates, I had to call. I finally asked to speak to a manager on Tuesday and it was magically done. I will NEVER use the collision center again and I plan to spread the word. If you do go to them, make sure you don't get Ryan.
I first bought my old car back in 2014 and it was nightmare! One problem after another. I got tired of it and looked at different dealerships to look into trading it. I met Zeke Harris at crews and he surprised me because he treated me with respect and actually listened to my concerns. I love Crews Chevrolet and even my family goes there to buy cars! Thanks Zeke!