This place ws Horrible, my experience was one no one should have to go through. First I called to see how much was a fill in was and they gave me one price over the phone and a whole different price when I got there. I decided to get my nails done anyway because I was already there, when the man was doing my nails I asked him to do a specific shape and he didn’t do the shape I asked for so I told him, he got very upset and send someone else to finish my nails. Two days later three nails popped off so I went back, and the men was the only one available but he refused to do my nails and told me he no longer does my nails because I “complained” to much so they had me sitting there on my birthday waiting for 45 minutes for someone else to get available to fix my nails. Him and his workers had a terrible attitude and rushed on my nails. My nails came out terrible and they all was so rude! Never will go there again!
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Friendly to get your money but racist. Poor work. Would not recommend. Not a busy place so no need to rush on anyone plus overpriced.
Had a pedicure and waiting for a manicure and was treated with straight up disrespect. I will never give business to this place again!!!!!!!!
Fantastic service. We were served mimosas!!!! (They have champagne too!) We had a blast! Would highly recommend.
This Business has the most talented employees but the WORST SERVICE IN THE WORLD. THEY ARE SLOW. THEY CLOSE EARLIER THAT ADVERTISED AND THEY ARE LATE OPENING THE STORE. IF U WANT TO GET IN AND OUT. THERE IS NO WAY IN THE WORLD. PREPARE TO BE THERE ALL DAY. AND DONT ASK FOR EYELASHES BECAUSE U MESS WELL BRING A TABLET TO WATCH NETFLIX. THE OWNERS NEED GUIDANCE WITH RUNNING THIS BUSINESS
I had such a great experience and awesome service here! My nails look awesome and I will definitely be going back. The price is very affordable too ����
Let me start off by saying that I don't normally write poor reviews, but this place was not up to par with any nail salon I have been to. It lacked professionalism, quality, and customer care. I attended with a wedding party of 6 ladies and upon our arrival, they informed us they had us down for the wrong day. Someone had drawn an arrow in the appointment book to the following day, the day of the brides wedding, however the receptionist insisted it was the fault of the bride and kept blaming her for the error. After much finger pointing from the staff, the told us to come back in 3 hours. When we arrived the 2nd time, we stood around waiting for 45 minutes while one by one we were given a seat as soon as a chair opened, so our party did not even get to sit and enjoy each others company. Once in a chair, we waited another 45 minutes with our feet sitting in the water till someone was free to do our pedicures. This is way too long to soak feet unless you want wrinkled prunes. The 65 year old mother of the bride was given a broken chair with no whirlpool and a broken heater, so her water got cold and she sat with her feet in cold water for 45 min. Why would you put a customer in a broken chair. My water was so hot that my skin was puckered and red. It looked like I had a pair of pink socks on. I had to pull my feet out multiple times to let them cool. The pedicure was only mediocre. I got a horrible paint job. I asked for a flower and the woman drew a blue dot on my inner corner nail and put 4 pink dots around it for flowers. It took her so long to make the dots that I felt bad telling her it looked awful. It seriously looked like I had a blue bruise on my big toes. Afterwards she commented that maybe she should have just left them clear. Well if you know it looks like crap then you should fix it!! The manicure was not a manicure. I could have done this myself. The lady basically filed my nails and again did a poor paint job on them. She missed painting half of the nails-sloppy job. There was no soak, no cuticle care, no massage!!!!!! What did I pay for?? The whole time the staff was complaining about how they were so hungry and couldn't wait to get to lunch. Maybe that's why I got the 10 minute manicure. They also complained about their management in front of customers and the fact that their equipment needed replacing. 3 hours later we were done and over 1/2 of that time was waiting around. I have only been to a handful of salons in the past, but any one of them was better than this one.
I absolutely love Nail Palace. It's my favorite place in this area. The staff is very friendly and always makes me feel welcomed. I get a full set of acrylics done pretty often so their affordable prices are greatly appreciated. And their work is beautiful. My nails always look nice and more importantly, they last! Thank you Nail Palace.
My daughters and I went for a pedi and our experience was fantastic. The ladies treated my little girls with kindness and gentleness and not like bothers. And the job they did on our nails was beautiful! I
Angel is the best nail tech there... and Chris does fabulous pedicures.