I felt like I was treated like family( not extended ). I was offered shuttle service, good advice and I was very comfortable waiting the short time it took the expert service department to complete my car issues.
From Business: Pohanka Automatic Group is the oldest automotive dealership group in the Washington D.C. metropolitan area under the same family ownership. The first Pohanka deal…
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Good experience excellent interaction with the Pohanka team with a Super Plus AAA rating for Badr the sales person, he went the extra mile to make us feel we are special. Thanks
Terrible car buying experience...these guys should not be selling cars. They are cheats and liars, selling lemons to unassuming customers.I take some of the blame, I should have known better, but these guys will tell you anything to get you to buy a car. Go elsewhere.
Absolutely outstanding. From the time I drove in and was met by Jenny Harbin the service was outstanding Jenny listened to the service that was needed, kept me completely informed as to my car' service and timing provided with a clear understanding of the service progress. Jenny was absolutely exemplary in her customer care and service. Jenny exemplifies the outstanding customer service at Nissan and by the tire service team . Jenny and the Nissan team are 5����
We are happy with this location in general, however, it would be much better service if they could wash our cars thoroughly, not just spraying water.Thanks,
Good Experience with the Sales, Management and Finance Department. I recommend John Omidpanah for Sales.
I visited Priority Nissan of Chantilly, VA again recently and had another great experience with Bruno Zambrana on the Service Team. Bruno and the staff are wonderful to deal with and always take good care of me. I have also bought both a Maxima and Pathfinder here. Good folks to work with and fair.
Abdel Bouydra was very helpful in getting us the right vehicle at a fair price. He was very knowledgeable and went above and beyond to make sure our truck was prepped correctly and read for us to pick up. Priority is the 3rd owner of this dealership and is the best by far.
I recently bought a Subaru from Nine Stars because the price was right in the KBB and Carfax range for the value of the car. No hassle on the purchase. Then, when my car wouldn't go above 10 miles an hour a few days later, they paid to tow the car and fix the car for free. Turns out it was the spark plugs. I've enjoyed working with Nine Stars and would recommend them to a friend.
I recently bought a truck and on the way home the check engine light came on. Turns out it needed a new transmission. They still offered to refund all my money and cancel the deal or replace the transmission! I opted to have them replace the transmission because I loved the truck and was tired of the search. Believe it or not the light came on again! This time it was the catalytic converter. The first quote was $900! They replaced it for free and gave me free rides back and forth to the metro.This is a family run business who care! Thanks Nine Stars!