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I took my Macbook Air to Randy after spilling ice tea all over it in hopes of copying all my internal data onto an external hard drive. The laptop would not turn on or charge at all and apple told me the cost to repair it would be around $800. Not only did Randy copy all of the data onto an external hard drive, he was able to get the laptop working and running normally. I had little to no hope left before taking it to the consultant, and am now extremely amazed by the results. I was just thinking that he'd somehow be able to retrieve all my data from a seemingly dead laptop but Randy was able to get my laptop working again and that itself went beyond my expectations. He was super nice and worked a miracle with my laptop!!
I would definitely recommend his work and expertise to anyone in a situation like this or having any issues with their devices in general.
When my computer crashed, I didn't know what to do. RMACS was the closest Apple repair specialist to me, so I took a chance and gave them a call. Randy answered all of my questions and, through that conversation, I knew that my computer would be in good hands.
RMACS exceeded all expectations. Randy was a true professional in all aspects - he was caring, honest, reasonably priced and extremely knowledgeable. As a result, my computer is running flawlessly now!
I highly recommend RMACS to anyone needing any sort of iMac repair. You will not be disappointed!
After 7 years experience with RMACS, LLC as my certified Apple consultant my Mac’s have never failed to perform perfectly after a session with Randy McMillan. Whether in person or online he is able to quickly identify the problem, clearly explain what happened, walk you through how to fix it and how to prevent it the next time. We all know how traumatic a system freeze, slow performance or anything in between can be.
Randy will ease your mind and turn your session into a pleasant learning experience at a surprisingly low cost. He is a roving Genius Bar. I could not be more pleased and I highly recommend him. Give him a call, its that easy
In my book RMACS is second to none!
I’ve had the pleasure of working with RMACS for the last 7 years and I’ve found their expertise to be second to none.
As a small branding and advertising firm, serving the needs of local and international clients, our business depends upon having highly-tuned, responsive machines working at peak performance throughout the week.
RMACS is a critical part of our business success. They keep our systems running strong, so that we can remain focused on building strong brands for our customers.
GlennG Branding, Creative Director
I am a health and medical writer with 12 years experience at the National Institutes of Health. I rely on my iMac, MacBookPro and related peripherals and products for my extensive research and writing. Randy Mac’s computer support and services exceed those typically provided by Federal agency “Help Desks.”
Randy is readily available via e-mail and mobile phone and, in an emergency, is quickly responsive in person, understanding my needs and concerns. He not only quickly diagnoses and corrects hardware and software problems, but he always advises me on my options and the relative costs and time frames involved – before he begins work. Often he will offer more than one potential solution, explaining the relative merits and drawbacks of each option in advance.
He strives to respond to his clients’ needs and concerns, especially about wasted system “down time.”
Randy is diligent and conscientious. Having him on call is very reassuring.
Operating a design business, we rely daily on our Macs. My business partner met Randy in a networking group and he has been our "go to" guy ever since. He knows Macs and their intricacies. He understands our day-to-day needs and sees that we rarely have down time. He worked with us and our schedule in a cost-efficient manner and follows up with us consistently to ensure that we are running smoothly.
First of all, finding a technician who is knowledgeable about Macs isn't all that easy. Imagine my delight when I found Randy of RMACS! He knows everything about Apple products, hardware and software. He's great at explaining the problems and the solutions. His suggestions are a perfect fit with my needs, my level of understanding, and my resources.
I would highly recommend RMACS to anyone experiencing problems with their Apple computer. Randy is honest, prompt and committed to solving problems. He installed a new hard-drive for me when mine crashed and helped me to get set up with a rock-solid backup system. I will use RMACS in the future and have already recommended him to friends.
I got Randy`s name from Apple when I asked if they could recommend a good independent Mac service tech. This was after lugging my G5 to an Apple store (paying for the service) for a memory chip problem, and realizing that it was still malfunctioning when I booted up at home. I contacted Randy immediately. He came out within a few days and immediately diagnosed and fixed the problem. Since then he has serviced my Mac on other occasions, and I have nothing but praise for his competency, advise, fair pricing, discussion regarding options, and thorough attention to my questions. I have been using Randy for some years now, and would recommend him without the least hesitation.
Randy repaired my college daughter's laptop so she had no downtime at school. He is competent ,knowledgeable and honest. We asked for his business cards because everyone should find a gem like RMACS. And Randy is a really nice person that could explain the problem to a non-tech mom. Fair pricing.
Randy has helped me resolve some difficult printer issues with grace and good humor. My printers are old and not supported by the manufacturers, so making them work with my new iMac was challenging. Randy came the same day and stayed until everything was resolved - which was great because I had to print the materials for a presentation tomorrow. Great service with a personal touch! Jim Warkentin
Randy "Mac" is a dedicated, on time and capable Macintosh professional. He was referred to me by the Mac Store in Clarendon and has been my regular computer assistant since that time. He gladly makes house calls and has helped me set up a complex wireless network, clean out computers that were running slowly, put back up systems in place, transfer a very large Entourage email account to Mail and generally been a competent set of helping hands. Knowing that he is available to help takes a great deal of worry out of servicing our Mac computers.
I am the owner of a home-based business trying to meet the needs of my clients. The last thing I want to spend time on is figuring out technology solutions. I needed someone to fix my problems, fast and professionally and I found him: Randy with RMACS.
Randy not only fixed my MAC issues but implemented improvements to my system that will prevent problems down the road. (He even got Comcast on the phone about my bandwidth!)
So if you are having problems with your MAC or even need someone to think strategically about your technology needs so you can focus on what you do best, then call RMACS. Problems solved!
RMACS, LLC has the expertise and tenacity to get the job done right the first time. Presented with an off-site repair situation, Randy had a loaner CPU up and running, allowing me to continue working until repairs were completed. Return service was prompt, and cost effective. RMACS can trusted and relied on for all Apple Mac hardware repair, service, maintenance, and expert support for business, as well as home/personal applications.
RMACS LLC - Expert Apple Macintosh Service & Support you can TRUST.
Need help with a MAC computer system? Look no further - call Randy McMillan. Randy is a MAC pro..he's got the certs and skills to fix any problem with your MAC system. I've had some pretty challenging issues! Randy figured out the problems and fixed them. I had a huge problem with my Apple TV not synching with my iMAC. I had an Apple warranty..but they could not fix my problems. Randy fixed it! I had another issue with a corrupted OS X system - nothing worked....Randy fixed it. I trust this guy with my system. If you need help with MAC, call Randy MAC @ RMACS...tell him Tom sent you!!!
I am a photographer who needs a fair amount of computing power, a lot of storage and excellent back up and recovery. Randy rescued my less than one year old MacPro from disaster and helped me implement a number of things that will help me stay up and running going forward. When I have a question or crisis, he responds immediately. Based on past experience, I know how important it is to find the RIGHT I.T. support person - not someone who pretends to know it all. I trust Randy. He's patient with explanations and interested in solving my particular problems rather than using a one size fits all approach. I highly recommend RMACS.