Platinum Maid

I hired platinum maid to clean my small studio apt for about $110.00. I thought the price was a little high for such a small space, but I wanted a really good cleaning. Unfortunately, that is not what I received. The trash was not taken out, the bathroom had not been cleaned (looked more like they dusted), dishes were still in the sink, they had not mopped, they didn't even tidy anything up, It did not look any different from when I had left earlier that day. I had scheduled the cleaning for a Friday day, I called Friday evening to address the cleaning issues I had. I sent several e-mails with pictures showing the mess left behind. By Monday, when I still had not received a phone call, I called the service to find that they were only going to issue a $20.00 refund and that was all they could do. I said I would have liked for them to come back and clean the apt that I paid for, but they said that it was over 24 hours since the cleaning and they could not do a re clean. Since they do not check e-mails or messages on the weekend my complaints on Friday night were pointless. The Manager was incredibly rude and simply challenged me to write a bad review. So, I basically ended up paying about $80.00 to clean up after a cleaning service, that I hired to clean my apt. If the management had extended a re cleaning and an apology for the service, I would never have written this review. However, with the awful customer service, and the bad cleaning job I will never recommend or use this company again.