They are extreemly inflexible. My daughters first lesson they force the childrens heads under water by lifting thier feet as they are grasping for the side of the pool. After her 30 min lesson, her crying the entire time, she now refuses to go into our pool at home let alone return for another lesson. My son won't go without her so we had to cancel. They requre 30 day notice, so we ended up paying $303 for one le... view moresson that traumatized my child. Asking for some fair treatment, all the do is refer you back to the contract.