"If you are the tenant, you are not my customer and you don't matter." This is what they said and is their proven philosophy. They are not intelligent to understand that if they treat their tenants with respect, they are providing service to the home owners.
Honestly- don't bother if you are a renter. Getting service on your rental is a hassle and the excuses run full force from this guy. Obviously he has people lined up to rent and doesn't need/want us.
The largest bunch of unprofessional, lying, thieves I have ever encountered. Do not rent a dog house from them. If you need section 8, then these are the people for you. But if not, stay away. You will end up paying for everything they lose on the section 8. Does not matter how great of a tenant you are. You are screwed
Scum bags... Total scum bags liars, thieves, and not responsible for their property. Electrical issues with unit where it wasn't simply flipping a fuse. Was given a 72 hour time frame after waiting 24 hours for a call back. BLACK MOLD THAT WAS NEVER TREATED. They simply cleaned it, patched the dry wall and never looked into the ceiling. The process to get them to do this involved them trying to bill for the work and two hours on the phone with them. After all this it was clear that the place needed to be tip top shape when moving out. Which was completed. Needless to say they took about $500 of the deposit. Charging seven dollars for each light bulb. Like I said it was thoroughly groomed before leaving... The bulbs were there. Do not rent from these crooks! I wish I could post pictures.
In response to shannon P,, my cousin has been renting from Desert Wide Properties for a few years, not out of choice but out of circumstance. Having any business dealing with this company, will most likely be one of the worse nightmares any renter could have come true. Regarding the mistakes on the lease, they may not have been mistakes. The lines this company blurs are very close to unlawful,, be aware and do not rent from this company if at all possible.
This company is terrible to deal with. No one is ever available to speak with. The secretary will transfer you to a voicemail and then nobody calls you back. You have to chase them around to get business handled. The managers dont know what they're talking about and I've had to correct them about inaccuracies on my lease (s) on several occasions. WORSE property management company Ive ever dealt with!
This company is awful to deal with! If you are considering working with Desert Wide Properties, don't do it. They are arrogant and very unprofessional. I wish I had never rented a property that was listed through their company. They did nothing to prepare the property upon our move-in. Terrible communicators and also have no integrity.They hired a company to come and do basic landscaping and yard work. This company put chemicals in the ground that actually killed my moms beloved dog that visited for a few hours. They delay in getting professionals. Out to the property to do any sort of maintenance. On another occasion, we could hear rats up in the ceiling. Another failure on the property management to get a reputable company out to deal with the issue. Stay away from Desert Wide Properties at all cost!!!
Do not rent from this company.We rented a house through Desert Wide for 2 years. When anything happens in regards to the property, Desert Wide has to play phone tag with the actual homeowner before any decisions can be made. The homeowner we rented from lived out of state and always took days/weeks to respond. When the refrigerator broke, Desert Wide took nearly a week to get it fixed. When asked repeatedly about the delay, Desert Wide pushed blame onto the owner. A refrigerator is a mandatory appliance deserving of an emergency fix. We ran into the same issue when our air conditioner broke in April; they only rushed the service request when I threatened to call my own repairman to fix it and withhold the cost from my rent.Another side note, Desert Wide won't force the homeowner to actually repair the house when something breaks. We had several clay roofing tiles blow off the house in a storm, leaving others dangling off the side of the house, 20 feet in the air.
I have been a tenet with Hub reality for 5 years now and I have to say. I stated renting 5 years ago. And man I had some bad experiences . That's Intel I found hub reality. First they are always so helpful. There customer service is outstanding . And they are always willing to work will me when I end up in the hospital and I am a few days late. They always take care of me when needed. As well if I have any issues with the home like repairs they have someone out immediately no questions asked. We had a home on 30th Ave and southern. The neighborhood was not to good the home was beautiful a new build fresh paint carpet.but We had alot of issues. When our home got broken into Barrie 1 of the owners . I called him on a Saturday the same day he had me and my family in a new home and in a safe neighborhood. The home we are in now is beautiful. And super safe. When I am ready to purchase a home I know who I will be calling. This is more then just a landlord it became family . This is a company that has been apart of raising my family . I give Hub reality more then 5 stars. If your looking for a stable home somewhere u can live for years and not have to worry about moving every time your lease is up this is the place. If you need a stable home here it is at hub reality . 1 thing about renting is the constant moving. I love that I can stay in my home and raise my family . They are amazing Hub reality the staff is so friendly and welcoming :)
AVOID!!! Zero star!!! where to begin.... HORRIBLE company and horrible service. Do yourself a HUGE favor and AVOID renting any kind of property from those clowns. They do NOT care, they do NOT reply, they do NOT repair what needs to be repair and if they do- it takes 2 months. they just want you to pay rent and shut up. The way they treat tenants is outrages. I cant describe how bad was my experience with them! They made my renting period at that house the worse period of my life. I'm so glad i do not rent from them any more and i advise no one to rent through them.All the bad reviews here about this company are 100% true. those people are clowns and they have no clue what they are doing.Horrible Horrible Horrible Horrible !! Please stay away from their properties! they should not be in business.