Robert's Catering Inc
46 E Galveston St, Chandler, AZ 85225
Specialties: Bridal, Weddings, Marriage Ceremonies, Wedding Day, Wedding Ceremonies
Cuisines: Caterers, Bakeries
No coupons available
Worst experience ever! We will stay away from this place and we will make sure to let others know about their disrespectful attitude and how they lie to their customer. Very disorganized and business run by some dishonest people. The lady who takes the order will try to sell and charge you extra for everything but if you say 'no thanks, I don't need this' then she will become rude to you. This people don't care about what you want, they will force you to buy things where they can maximize their profit. The rude attitude that was given over their error is unprofessional and disgusting.
My husband and I ordered a cake from Roberts Catering because they where recommend by the place where we were Married and the cake was included in their package. First when we went down there to do the taste test they had only a very limited number of samples to taste and it was from the ones they liked the most. Second they lead us to believe that we could save the top of the cake and not freeze it like done traditionally and order the top of the cake for free for our one year anniversary we were lead to believe it was included in the wedding package with Roberts Catering.
Well we even double checked that with the place where we were married that the top of the cake would be free for our one year anniversary and included in the package and they said yes!
When our one year anniversary came around my husband tried to surprise me on a very important day for us and they said it would take at least a week to make and it was a $25 charge. I did not have a very big wedding around 110 people and we had to wait a week maybe more for just the top of the cake which was not very big at all and be mislead on the price of the cake was a big disappointment so we never were able to have our one year anniversary cake on our day.
Roberts Catering mislead us on the price. On top of that when I called Roberts Catering to tell them we were told the 1 year anniversary cake top was including in the package we paid for on our wedding they told me the place where we got married was wrong. Then Roberts Catering asked if i wanted to pay the $25 i kindly say no thank you and they hung up on me. I would never recommend this place to any of my friends getting married.
Robert's has a variety of 6 different cake samples each week and the flavors change every week. You may make several appointments to taste different cakes. If you request a specific flavor we will bake it for you to sample. The 6" cake top on the wedding cake is never charged for in your cake price. If you would like to order a cake top the next year we ask for 1 week notice in advance and the cost is $24.00. Sorry if your wedding venue misled you.