More Info
Toyota Signature Dealer
- General Info
- Since 1937, Big Two Toyota/Scion in Chandler, Arizona has strived to meet the ever-changing needs of you, our customer. Over the years, we have expanded and refined our facilities and staff to better serve you with the same honesty, integrity, and customer service you have come to expect. Our full service dealership can take care of all your automotive needs. We offer: • New Vehicles • Used Vehicles • Service • Body Shop • Parts We are one of the largest and most advanced Toyota dealerships in the Valley. Our new dealership was built around your family, your schedule and you, offering features that go beyond the traditional service bays and show room floors. Get your vehicle serviced and schedule a manicure, pedicure or haircut at the same time. Drop your car off for service along with your shoes for a great shine on both. We strive to provide an uncompromised experience and promise to make each visit friendly, inviting, easy, enjoyable and absolutely memorable for each and every customer. Give us a call when you are ready to buy your next car.
- Email Business
- BBB Rating
- Services/Products
- Leasing, Full Service Repair, All Makes & Models, Factory Direct Parts, Parts, All Makes & Models.
- Brands
- Audi, Bmw, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Gmc, Honda, Hyundai, Infiniti, Isuzu, Jeep, Lexus, Lincoln, Mazda, Mercury, Mini, Mitsubishi, Nissan, Oldsmobile, Pontiac, Saab, Saturn, Scion, Subaru, Suzuki, Toyota, Volkswagen, Volvo
- Payment method
- amex, check, discover, visa, mastercard
- Languages
- Spanish
- Accreditation
Certified
Factory Authorized
- Other Link
- Social Links
- Category
- Other Information
Parking: Lot
GalleryView all (1)
Reviews
04/07/2011
Provided by DexKnowsWe have purchased 14 vehicles in the past 12 years for ourselves, kids and grandkids. Great vehicles, great experience with sales. We have always thought we received fair pricing and fair trade in values. We also service our vehicles at Big Two and find them most accommodating, helpful and professional. Both sales and service staff are friendly, this is a wonderful place to shop. We would highly recommend Big Two for both sales and service
09/06/2010
Provided by DexKnowsREAD BELOW . SEEMS ALOT OF PEOPLE FEEL MY PAIN TOO !
06/20/2010
Provided by DexKnowsterrible service - DONT BE FOOLED BY ALL THE GLITZ & GLAMOUR - "YOU ARE PAYING FOR IT ON YOUR BILL !!!"
06/20/2010
Provided by DexKnowsDONT BE FOOLED BY THE "QUICK" SERVICE , THE OIL CHANGES ALWAYS TAKE THEM 1 1/2 - 2HRS...THEY WILL ALWAYS TRY TO SELL YOU SOMETHING.
06/17/2010
Provided by DexKnowsI HAD MY CAR TOWED THERE AND LETS JUST SAY YOU ARE AT THEIR MERCY WHEN THE UNFORTUNATE HAPPENS.WAY OVER CHARGED FOR SERVICING
05/31/2010
Provided by DexKnowsmy bill was not what i was told,and they said "it is what it is!"DONT GO THERE FOR SERVICE
05/30/2010
Provided by DexKnowsYOU ARE PAYING FOR THE FREE MUGS / COFFEE / CAR WASH
05/30/2010
Provided by DexKnowsTHEY ARE ALL CROOKS AND SELL YOU THINGS YOU DONT NEED !!!
03/23/2010
I had to replace a brake light on my highlander and called several toyota dealers in the east valley to schedule an appointment. Gilbert/202 is the closest to my house and they were least busy.
I spoke w/ the service tech "JOE" and he tells me that there will be a $33 labor fee for replacing a $6 bulb. little did he know that 5 min before I called chandler toyota I also called tempe toyota. Tempe was too far so I didnt want to make the drive during lunch hour,but they were willing to replace it for FREE!
Why would one dealership charge and the other one doesnt?? I found out that they are independently owned and the chandler toyota came from mesa dealership which had issues w/customer service before moving to gilbert/202.
I WILL NEVER GOT TO BIG TWO TOYOTA OF CHANDLER EVER AGAIN!!! They tried to screw me out of $33 so I could only imagine what they do totcustomers that plan to purchase or have repairs done at this location.
I ended making the drive to tempe and the work was done in less than 2 min.
10/28/2008
Big Two Toyota is a joke , the salesman smelled like he had a pound of marijuana in his pocket, the "desk manager " and her husband sell oxycotin and ecstasy throw the dealership, to customers and the employees... bad joo joo stay away and go to a reputable place. One where the sales staff doesn’t brag about their illegal drug sales.
10/16/2008
I took my 2002 Camry into Big Two Toyota because of a clunking sound coming from under the hood. I was told that I needed a $7,000 transmission (the car had 90,000 miles at the time). I decided to get a second opinion, so I took my car to another independent shop almost 50 miles away at the recommendation of a friend. That shop looked under the hood and told me that there was nothing wrong with the transmission, but that the motor mounts were broken and needed to be replaced. The long and short of it was that it cost me $700 to get the motor mounts replaced and we've driven 25,000 miles without any transmission problem AND the noise is gone.
A year later, I took the Camry into Big Two (stupid me) for a 4-wheel alignment as our local independent could not do the alignment. Instead of an $85 job, I was told that I needed $2,400 in additional work BEFORE they would do the original work requested. Needless to say, I'm getting a second opinion.
If you choose to have work done here, watch out for the scare tactics they use to try to get more work. This is especially important with the economic downturn as they have been laying people off and are now desperate for money!
Details
Phone: (877) 728-5744
Address: 1250 S Gilbert Rd, Chandler, AZ 85286
Website: http://www.bigtwo.com