Az Automasters

This place was AWESOME!!! What great customer service!! I walked in and the facility is clean, organized, smelled fantastic and right away I was greeted with a smile. I had a simple oil change and they also checked the temperature of my AC. It was done quickly and they provided a shuttle service so that I could make it back to work. Professionals is what come to mind when I've had my car serviced by Az Automasters, I highly recommend them. I will be coming back for sure!

This place is a joke.......Here's why.....I First looked them up on google, I called and had to wait for someone to get back to me with a quote on replacing my rear shocks. The gal that called me back was Jesse. She told me $160 out the door......Here's why.....I First looked them up on google, I called and had to wait for someone to get back to me with a quote on replacing my rear shocks. The gal that called me back was Jesse. She told me $160 out the door no tax or anything else. I then asked her again since I have never heard of a auto repair shop having an even price like that. So I go on Saturday at my scheduled appointment time 10am. They didn't get the car right back there at 10 so I walked to the store and got some things and returned. I noticed the car was gone at this point, I then waited for my car to be completed. Shortly afterwards I hear my car coming there's a huge dip at there business where I would normally slow down to about .5 MPH to get onto the street . Next thing I see is their mechinacs hot rodding my mustang GT like he owns it down that dip scrapping my front end up then flooring it down the street. I can hear it because the door was open and I have loud dual exhaust on my Mustang. The car comes back around 5 minutes later, another 5 minutes go by for the front desk people called my name and told me the car is ready. The first thing is they tried charging me a way different price then I was quoted by Jesse, then I go out to get in my car and my seat is busted. IT is literally sitting on the back seat. I went into the building enraged at this point. So not only did they try to rip me off they busted my seat. I lost it at this point when they told me the bolts must have been lose. I am 5ft 6in my seat was all the back and the back redt touching my back seat, I told them I drive all over like that. I couldn't even touch the damn pedals. Then they are going to have the nerve to cop an attitude with me about fixing after they tried hiding it from me. YOU ARE OUT OF YOUR MIND. I am not going to lie yes I was swearing at them and carrying on, but they tried ripping me off, then they weren't going to tell me about my seat like I wasn't going to notice. What I am requesting is that they pay for my car to go to Ford and have Ford do all repairs to my Driver seat.

I refuse to take my care back to those CLOWNS.