I cannot even begin to describe the misery this doctor caused for me. Due to his absolute incompetency, a straightforward surgery turned into a major life changing event for me. He is negligent, careless and gets irritated when you question his performance.
220 N Mckemy AveChandler, AZ 85226
From Business: Nationwide Vision is a Chandler, Arizona based complete eyecare service provider corporation serving Arizona since 1985. An Optometrist owned company, Nationwide …
To review doctors, the manners of office staff and wait times to see the doc are secondary to me. The central question is how good is the doctor. Dr Depenbusch is almost a quack doctor from that angle. I am highly dissatisfied with him, as he claims to treat in areas in which he is incompetent. I think money is the sole motivation there at the expense of the patient's health. Avoid him.
Everyone on staff is very professional, helpful and kind. I always have a great experience and know that I have been well taken care of. I recommend to everyone.
I had my yearly eye exam with Dr. Herion. As always the pre-testing by office staff was superb! The girls really take their time with you and do a thorough examination before the Dr. comes in. Dr. Herion did his exam and found that my reading prescription had increased by .25, I wear progressive transition lenses which tend to be expensive. Dr. Herion was very honest and told me to save my money this year and possibly get new lenses next year. Dr. Herion is not only a GREAT DOC but also HONEST! Kudos to him and his staff at Swagel, Wootton, Hiatt Eye Center 2 years in a row.
My family has seen Dr. Hoepner at Perfect Focus Eyecare for several years. She has always been very professional, friendly and competent. Her office staff is efficient. They go out of their way to make sure all 3 of my kids can have their appointments together. When my youngest suddenly developed an eye infection and I was panicked because her eye was oozing and swelling shut, they got her in immediately and prescribed the medication needed to clear up the infection. I've always been very happy with Dr. Hoepner.
My wife was just diagnosed with an ulcer in her eye. She tried to call a week previously, and when she told them her eye was in pain and watering constantly, she was told that she couldn't be seen for days. She ended up going to urgent care where she was given antibiotic drops and percoset so that she would be able to sleep through the pain. Days later the pain started to come back and she called this optometrist to get an appointment. They once again told her that they would not be able to get her in for a few days. When she pushed the issue saying that she was in pain they magically came up with an appointment the next day. Now that she has been in to see them she is told that she has an ulcer in her eye and that the urgent care doctor prescribed the wrong medication. They now told her that she will probably never have perfect vision again. All this because they didn't find some time to see someone with an emergency in the first place. When she asked why they didn't see her the previous week she was told that it is time for school to start and they are busy. An emergency eye problem, to me, seems more important than a child who needs new glasses. On top of all the problems with her eye, they also have a problem with understanding insurance poicies. I understand that most people have to pay a deductable, but that isn't how ours works. The employees doing the billing obviously can't understand that even after they have spoke directly with the insurance company. Our business will be taken somewhere else.