I've been with PNC since it took over National City. When I would go in to this location. I was welcomed with smiles and asked if they could help me. Now, since all the previous staff left and new ones are in there. No one smiles and welcomes me. There's a guy at a "reception" desk asking if you are going to cash a check then suggests using the ATM. I feel like the whole staff doesn't even feel like they want to be there. It's not the same environment it once was. They should be thankful they have jobs nowadays and be happy to see and welcome who pays their bills. It's a true shame.
Serving the Champaign Area.
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i have a 401 k investment and a personal account there. service is good and the people friendly. never had a problem. Good place.
No fee checking accounts that actually pay me interest! My previous bank of 13 years started to charge me monthly fees for my savings and checking account because I wasn't meeting their requirements. BankChampaign had a minimum amount to open the account but then no other ongoing requirement for me to earn interest on savings and checking. I love being paid to bank.