It was pure luck that we found Michael Flood when going through some serious problems. My boyfriend, at the time, was the angriest person I have ever met. He had so many walls up and I didn't think anyone could break through or help him. He hated everyone but learned a lot from Michael, spoke highly of him and made some huge changes for the better. We are not together any longer, but the positive impact Michael made has lasted for years!!! I also heard him speak on working with angry clients and I was impressed beyond words!