Hot Dogz Grooming Salon and Self Wash
2600 Mitchell Rd Ste J, Ceres, CA 95307
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What I expected to be a nice pampering treat for my 4 dogs turned into a regretful decision. When I picked up my dogs the owner was waiting for me and offered to help me take my dogs to my car. What I thought to be a nice gesture I later realized was a a form of deceiving me. When I got home and decided to check out my dogs haircuts I realized one of my dogs eyes were bloodshot. My dog also had a bloody nose and a bruise on the top of her head. My dog had left to the groomers without a single injury and upon returning was evidently psychically hurt. My dog had just gone from the groomer to my car to my house. There was no type of injury when she was with me, so how I am too explain the evident injuries? The owner never told me of an accident occurring such as her falling off the grooming table or anything like that. I can not tell you exactly what happened at that groomer's business, but I do know that my dog left my home completely fine and returned bloody and bruised.
made an appointment earlier in the week plan my whole day around it today. I went in and the owner said he couldn't take my two dogs, very frustrating. Terrible customer service terrible customer relations I will never bring my dog back to this place again. I strongly recommend you go somewhere where they keep their appointments and know how to treat customers. Steer clear!!!
I took Buddy for the first time and was very pleased with his hair cut! They did exactly what I asked them to do. He was in and our within a couple of hours! The employee's/owner were very friendly and informative. I will definitely be recommending my friends and family.
I have a 1yr old shih zui named pal hes a GRUMP we called others but they wouldn't take him we called Mike he said bring him on down ...he was able to groom him and calm him down MIKE IS A WONDERFUL GROOMER VERY GOOD WILL BE BRING PAL FROM THIS TIME FOWARD THANK U MIKE
FROM PAL THE MEANIE..