I called yesterday to set up an appointment. They said someone would be here between 11 and 1 today. I called at 1 pm today (day of the appointment) and she said he was finishing up and would be out here when he was done. Its now 2:50 and i've called all 3 numbers on the business card at least 20 times and no one will answer.
The owner is fantastic... he ensures complete customer satisfaction AND I mean complete. .. more small businesses like his would put all the big stores out of business. .. can't say enough...
Great customer service! Thank you for getting us fixed up so quickly!
we offer a free mobile service, in metro and surrounding areas, low price guaranteed, don let the competitors foolyou, with negative comments , we been in bussines for so many years and people keep recommending us, thanks for your bussines Oklahoma.
Talked to Roberto 4 times. Each time he said he was sending someone to measure, order and replace glass. I gave up after 2 months. Bad business practices and poor service.
I called the co. On a Friday. They said they would be put by the next thur. Saturday I called and they asked for all my info again and said they would be out Monday. Monday at 5 I called and they said it would be Tue and asked for all my info again. Tue at noon I called and they said they has someone out sick and it would be in the afternoon or wed and they would call me in 30 min. And asked for my info again. I called 3 hours later and they said it would be wed. I found another window co in the meantime but them taking over a week with not a call or show all they could say was I slipped through the cracks and they are a small co with little staff. I would never recommend this company. They clearly do not have their stuff together to be running a business. When I told them I found another co they said "that's good (the other co) has a bigger staff".
Penn Glass were fast, friendly and informational. In and out in 20min.
THEY GOT BEST SERVICE IN TOWN , LOWEST PRICE, GOOD WORKMANSHIP, THEY WILL GET ALL OF MY BUSINESS FROM NOW ON THANKS AKG.