When using the Drive thru if you say large to a drink they always also make the Potato Ole's large as well even if you do not ask for that, as they charge you for the large that you did not want. They always ask if you want cheese and everytime, I say no, but it is always in my bag and I am charged .99 for it also. The service at the window is terrblie during the lunch hour. Also when the elderly lady gave me back too much change, I handed it back to her and she was so confused it wasn't funny. I almost felt sorry for her. When you mention the order is wrong, they seem to get defensive and make it feel like it was is my fault. Twice the Potato Ole's were over cooked. I will not go there again and do not reccommend them to anyone!