I walked in and was greeted and the repair of my kookoo clock was repaired at the counter in less than five minutes and a a very fair price. The work I thought I needed was not recommenddd even though it would of been a $200. Job for the owner. An honest man is hard to find but I found him here. I highly recommend.
I had the best experience here. The owner was so nice and told me my Clock wasn't actually broken and I just didn't know how to operate it. He spent 20 minutes showing me how to operate it and only charge me five dollars.
I took a clock in with a problem of chiming correctly back in March. Two weeks later, I was told the clock was repaired and the cost was $350. A week later, I took the clock back with the same problem. Now six months and a dozen lies and excuses about when I could get it back fixed, I was told yesterday that the clock was repaired. I took it home and the very next day it has the same problems. Will I take it back? Why, so they can lie to me some more? Worst customer service ever!!! Everyone who works there lies.
Worst customer service I've encountered in a long time. They jerked me around until I gave up the notion they would/could fix my simple battery powered wall clock, and I finally picked it up still broke then to continue to have them give me another excuse as to why it was not being repaired. Save yourself some aggravation and go elsewhere.
Exceptional service!! Ray and Jamie (father and son) operate a business that is high quality and demonstrate that kind of integrity one rarely sees in the market place these days. I longed to hear the sound of my grandmothers mantle clock again. They repaired it in a timely manner at a reasonable cost and it runs beautifully!! Trust these guys for quality work and honest businesss practice. Chuck