What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I recently went to Syrena's after a car accident to get my front end of my vehicle fixed. I was very pleased with the all-in-one service model. I was able to drop my car off, meet with an insurance adjustor and pick-up a rental. My car was returned to me in 3 days ($3000 worth of damage, not a small job). This was a swift job and the car was returned to me shiny and freshly vacuumed. The service was great. About a week later I noticed an area on my front grill that was damaged. I assumed it was due to the damage from the accident that Syrena's may have missed. I called and they instructed me to bring it back in. I learned that this was prior damage that my insurance company did not think was caused by the accident. Syrena's took care of it anyway without charge. Today it is very hard to find a company that provides excellent customer service and goes above and beyond for their customers. Syrena's did this for me. I told an employee there that it is rare today to find a company that still puts their customers first. That is the reason I am writing this review. They did a great job and I would recommend them based simply on how they treated me.
I have had all my cars as well as my families cars fixed by this body shop over the past 10 years including the Keystone location and I had no issues at all. I have also recommended many people to this shop who were also very satisfied and are now repeat customers. I have witnessed a lot of customers demanding money from this man, wanting their deductibles waived and prior damaged fixed for pennies stating "they know the game". I also have given him money in advance for my repairs its called a deposit and that is how businesses operate in the real world. You cannot have work done for free! I recently had a claim filed for my brand new car to be repaired and my insurance adjuster spoke very highly of this shop and assured me I would be satisfied with the work. I of course already knew this because even if I was not satisfied he honors all his work! I would be very careful of slanderous statements because that is against the law! I am a very satisfied customer and will continue to recommend people to get their cars repaired at Provision Collision!!!
I just picked up my 2015 Camaro from these guys. WOW! As sad as I was to let her go after only owning her for a few months, I felt instantly at ease with how warm, welcoming and informative these guys are! Aarika called me every single day to update me and reassure me that they were taking care of my car! That helped ease the anxiety immensely. They are extremely thorough with their body work and detailed my car inside and out before giving her back to me! They had her back to me exactly when they said they would too, which was a huge deal to me, without rushing anything! I am so happy with the body work they did for me and I plan on ONLY going to them for all my needs and I will continue to refer anyone I know over to them! Thank you to the technicians, the owner and Annika for helping me along the way and getting everything done efficiently!
I was devistated when I was involved in an accident that demolished the front of my Toyota Camry. However,I had the good fortune to get referred to Provision Collision Body shop.I was able to speak directly to Ray,who identified himself as the owner of this business, and from that conversation all of my distress was alleviated. He totally handled everything.My cars transfer to the shop,dealing with the insurance company, getting a rental car, and good communication re: progress of work on the car and anticipated completion date,which was done within 2 weeks. I was very happy with the final results and I recommend anyone that I know who has the misfortune of having their car wrecked to get in contact with Ray from Collision Provision. He will help make a bad situation better!
The hackneyed term, tourist trap, definitely does not apply to Pat's. Pat's is the original and still the best. Pat's uses the finest possible cut of beef for the price, grills it to sizzling perfection, shoves it into a mouthwatering roll, and tops it with tasty cheeses. Yeah, the store is run down and the servers are rude, but this is South Philly, after all. Pat's prices are no higher than the competition's. That makes Pat's steaks a bargain because they taste far better yet cost about the same. The fries are merely average in flavor quality. Pat's fish cakes are surprisingly delicious and fresh tasting, especially considering that they are frozen. You might also like the spicy roast pork and the Chicago-style hot dogs. As expected in this hood, sodas are way overpriced.
K & B did an amazing job with my car! I am so happy with the work. My car looks better than it did when I bought it! They were super friendly and got me my car back in less than a week. They also conveniently provided a rental car right from the shop, so I didn't have to do any running around to get a rental. They made this process painless for me, which is exactly what I needed with my extremely busy life. I have been through other body shops in the past that have made it a complete nightmare for me, so I absolutely loved dealing with K & B. The day I picked up my car, they brought it out to me sparkling clean, both inside and out. I would highly recommend K & B to anyone in need of a body shop! Ask for Bill!
I was referred to Millennium by their affiliate body shop. They appear to be pleasant but with dishonest intentions. Little things like securing my mud flaps I had to have done at Infiniti because they stuck them in a hole underneath and didn't think I knew. Also they told me to bring my car in on 2 different occasions, kept it overnight and did nothing either time. Always excuses while inconveniencing a customer. it would be business like to tell the customer that they're at the limit and go somewhere else or pay more. They pretend that they will get it done and then nothing. I put them in the same category with Back 2 New except they do it with a smile..Carol Robinson
At provision collision where you will be completely satisfied with the work done on your vehicle. We have a team of workers who strive to make sure that their customers are happy with the service at provision collision. The finished work is amazing and beautiful and guaranteed fully by ray the owner of the shop. Ray has been given his word to all of his customers that he will always have your vehicle back to its sure beauty it was in before anything happened to it. That is all ray wants everyone to know that he will always have a happy customer and you will never need to look anywhere else but for the body man his self Ray... Great work promised!!!
Outstanding work! Sent multiple cars. I am a perfectionist who needs my cars 195℅ whole (in better condition from what I could possibly make it. They definitely do that. I understood I wasn't getting cheap work like most franchise body shops that only give you one bottom of the barrel paint job. Instead mechanical and visual perfection in exchange for my patience allowing them to do the job I paid for to far exceed my expectations!!! Priceless!! (Even though they were seriously inexpensive.) Lol!! Ask for Joe or Sam they'll give you a discount! They hooked me up!!!
You are quite fortunate to have found Sal, as an employee for your company! Sal is the man who came to tow my car for Nationwide. He was professional, gracious, courteous, honest and respectful. He kept me informed of his progress toward his arrival. He was respectful of my wish to be present when he towed my car, though this was a certainly an inconvenience. His expertise was obvious and he worked with precision to accomplish the task. Sal was the shining star in what was a harrowing experience and I thank him for his kindness and dedication!