My family and I love to watch movies. Every movie we would rent would constantly skip. We've rented a lot of movies thinking the next one won't skip... but it does. We've got movies the day they came out were no other person has rented them before us but still ends up skipping. They obviously don't take precautions while recasing them. I recommend not renting a movie through them and just get Netflix I had switched over to them and had no problems what so ever.