Great same day service with the best price anywhere. Been working with them for over a decade with great success!
I'm self-employed - have to watch every penny.I look for good places to spend my money.Bonus is when I find real, honest, hard working people.Around June 15th 2017 I stopped in to get my glasses tweaked.One of the two pairs I purchased in 2008 was not holding the lens well and a screw always worked loose.David spent some time and was able to get them going though we both acknowledged it may be time to get some new ones.David was also running the desk it seemed so he very professionally kept his cool while helping all who walked in and still repairing my old broke down glasses.July 17th 2017 I went back as I had finally saved up enough for new glasses.David and I sat down and soon I was anxiously awaiting my single vision snazzy new sun-glasses and a no-line bi-focal pair as well.When I picked them up I was very happy with the clarity.However, with the bi-focal I had only distance views to test - nothing up close.Upon returning home and working on the computer etc, I realized they were single vision - not bi-focal as I had wanted (one pair no-line bi-focal, the other single vision sunglasses)'So I called and talked to Sam.Sam was very polite and understanding.Sam spoke to her manager and I was told to come back in the morning so they could make things right.So I returned the next day. Talked with Brittany.She was very courteous and worked to get my order straightened out. I turned in the incorrect glasses and returned a bit later to pick up my corrected glasses.I really like them!So, a little bit of mistake but maybe a complicated/confusing order mixed up at first but made right in a friendly professional manner.I would recommend this store with this quality staff.Thank you!!
the absolute worst place I've ever gotten glasses. I ordered progressive lenses, tried them on at the store and told the rep that I couldn't see out of them. Her words were " it takes a couple of days to get used to them" . Wrong. Took them back, she said there was nothing wrong with them. This was a 40 mile one way trip for me. The absolute rudest people I have ever encountered. I took them to an different eye doctor, come to find out, the charged me $600 for single lenses . Save your money, don't go there. I gave them a "one star" rating only because rating was required to post this. If I could I would give them less that zero.
You would think they would be SMART enough to put Hours of Operation online. How is anyone to know when they are OPEN? You call the number listed & it goes straight to a Fax??? Duh