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The Playstation

Map & Directions
(1 Review)

200 Collins Rd NE, Cedar Rapids, IA 52402

(319) 373-1111

CLOSED NOW
Summer Hours: 10:00 am - 8:00 pm
Tomorrow: 10:00 am - 8:00 pm
25
YEARS
IN BUSINESS
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General Info
The Play Station Family Fun Center has been family owned and operated since 1993
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Summer Hours

Mon - Sat10:00 am - 8:00 pm
Sun11:00 am - 6:00 pm

Extra Phones

Phone: (319) 373-0876

Fax: (319) 373-0876

Services/Products
Birthday Parties, Groups and Fundraisers, Family Fun Night, Tot Tuesdays, Arcades
Payment method
visa
Categories
Amusement Places & Arcades, Party & Event Planners, Pizza, Tourist Information & Attractions, Video Games Arcades, Children's Party Planning & Entertainment
Other Information

Parking: Lot

Good for Kids: Yes

COUPONS & DEALS (1)

Reviews

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pattymac

02/17/2014

Overall

The Playstation is horrible. I had a birthday party there today that we made a reservation for a month ago with a non refundable deposit. When we got there 15 mins early, like the website says we can do to set up, our reserved area was not available because there was a party there that was an hour over their reserved time. The people working there told us it would be a minute so they could clear the area and set up. As the time passed, we kept asking several workers what the situation was and nobody could get us an answer. Finally, 5 mins after the time our reserved party time was suppose to start, they let us into our area. Five minutes may not seem like a big deal, but it is to a 4 year and her friends as well as it is time we paid for. I spoke to a manager, Maddie, who I believe is not qualified for the position, and she kept saying there was nothing they could do and made it seem like it was our problem and not theirs. She had no clue what customer service is and wouldn't budge when I told her that I believed we should be compensated for our lost time. Ironically when our reserved time was over, they promptly kicked us out of the area.

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