Sears Appliance RepairAdd to Favorites
4600 1st Ave NECedar Rapids, IA 52402Map & Directions
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The worst customer service possible!
Purchased a tiller two months ago and it is falling apart. Management claims they can do NOTHING to refund my money!! Told me to call customer care 800 # where 2 of the 3 people could barely speak English! No help whatsoever. I am a long time Sears/Craftsmen fan who is realizing why this company is going under. So damn frustrated! My business is going elsewhere!
I was really disappointed because when I called I ask if there was anything I could look for because the whole stove did not work which made me think that it was the fuse or something like that. I told the person I had went down and tripped the fuse a couple of times but that did not work. If I had known to pull the stove out and check the plug in I could have saved close to $100 for the guy to pull the stove out and just tap the plug in and it worked.
Our maintenance on our refrig and washer and dryer got handled a head of schedule that day and greatly appreciate that it was done early and thoroughly. Bob was a great tech. Gave me some helpful hints on how to clean my stainless steel refrig as it has finger smudges on it and can not get it cleaned to my satisfaction