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ImOn Communications
closed now
Tomorrow: 8:00 am - 8:00 pm
18 Years
in Business
More Info
- General Info
- ImOn Communications is the smart choice for high-speed Internet, cable TV, and phone service for residents of Cedar Rapids, Marion, and Hiawatha and provides businesses throughout the Cedar Rapids & Iowa City corridor with advanced communication solutions to help organizations of all sizes meet their business objectives. At ImOn, we take pride in doing things a little differently: Connecting With the Customers we Serve! ImOn is truly a LOCAL company, headquartered in Cedar Rapids, Iowa. That means, we don't simply provide a connection, we are making connections with our customers every day. We Are Leading With Technology! ImOn Communications serves both residential and business customers with one of the most technologically advanced broadband networks in the country. We continue to invest and expand our fiber optic network to bring our residential customers GIGABILITY - Internet at the speed of now with up to 1Gig (1,000Mb) Internet service. ImOn's dedicated 10 gigabit fiber business network provides companies with access to a comprehensive portfolio of advanced communications services to help them improve productivity and drive their business. We Support Our Community! ImOn gives back every year by supporting more than 70 local non-profit groups through donations, volunteering' and sponsorships. Give Us a Try, See the Difference At ImOn, we believe that local isn't just an address. We don't just work here, we live here too. From the service techs to the CEO, we are dedicated to making the local community a great place to live, work, and play! Our belief in providing a great experience extends far beyond our award winning service and products. It is in everything we do.
- Email Business
- Services/Products
- Premium Movie Channels, Business Internet, Broadband, Internet Provider!, 24-Hour Technical Support, Unlimited Internet Access, HDTV, Parental Control Devices, Internet Installation, TV Guides, Dvrs, Voice Over IP, Telephones, Cable Modems, Fiber Internet.
- Payment method
- discover, visa, check, debit, mastercard
- Neighborhood
- Oakhill Jackson
- Accreditation
Better Business Bureau
- Other Link
- Category
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YouTube Video
Reviews
These guys were excellent. Called to let me know they were running a little late, were very polite & explained everything before leaving.
Switched to Im'On due to reliability of the other major provider in our area. Before, I literally had to re-start the modem 2 to 3 times a day with them and that was after 2 service calls. Our devices would get kicked off wifi constantly. We stream all of our TV viewing, I work from home and my son is always online gaming. After switching, all of our devices stay connected and I have not had to re-start the modem once.
Worst internet service ever!
They use antediluvian modems. The speed of internet in 10-20 times slower than it has to be.
This has been the worst experience. I have not had Internet for 2 months, 24 hour "tech support," is not helpful, customer service does not do their job, do not put in tickets when they say they will, do not show up for appointments, etc, etc etc. They wonder why you are upset. Media com is bethere than this if that tells you anything.
Only internet provider where I actually got the speed I pay for! I got 30 mbps internet and my speed test showed 30! Internet has always been great and haven't had a single issue. Service guy was a pleasure to work with also.
If you want an internet service provider who (1) fails to consistently deliver the speed advertised, (2) provides shoddy equipment that cannot service your entire SMALL home, (3) employs technicians who fail to inform you of all charges, only to assess a petty $7.87 bill, (4) deal with attitude and customer service reps who seem uninterested in assisting you, then IMON is for you.
This is the worst company EVER!!! We don't have service 80% of the time. Call customer service and they will be put front with you that they don't care. We will get a tech to your house in 7-10 business day but they won't be able to fix your problem. We looking at paying to get out of our contract because this is by far the worst company I have ever had to deal with. DO NOT JOIN THIS COMPANY
From the day of installation, I have had an excellent experience with IMON. The few times I needed to call customer service, my questions were answered immediately.
They screwed up my billing and blamed me . they want me to pay a late fee because they screwed up and they will not work with you. Ive never had a company out right accuse you of misleading them. Will be stopping service and take my business elsewhere.
Details
Phone: (319) 298-6484
Address: 101 3rd Ave SW, Cedar Rapids, IA 52404
Website: http://www.imon.net
