What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They love you when you buy a set of tires, not so much if you need an oil change or warranty service. Every time I've been there or spoken with them about warranty work the response has basically been drop it off and we'll get to it when we feel like it. I've been made to feel like I was an imposition because I scheduled an oil change on a Saturday.Companies show their true colors when they have to deal with an issue or do warranty work and NTB has shown theirs to me for the last time. My fault for giving them multiple opportunities.Just an aside, my wife picked up a nail in her NTB purchased tire and was leaking air. She stopped at the Discount Tire in Cedar Park and they repaired the tire for her while she waited and did not charge her. Any guesses where I'll take my car next time?
A friend refereed them to me to get a water pump replaced and belts. They were less expensive than my first quote, which was a fair price. They had to do some extra work on the line that was leaking to the back of the vehicle. All done it still came out slightly less than their original estimate and everything is working great. Andrew took care of me. I feel like I found a shop I can trust with fair pricing, can't ask for more than that.
I was travelling for work and our family car (minivan) broke down in the parking lot across the street from the NTB. My wife had our 12 month old baby with her and they were both quite upset. Two men (and I'm not sure their names) went so above and beyond for her. They walked back and forth with a battery, an alternator, and ensured everything was safe before letting my wife head home. They even did this with another customer waiting (who arrived before my wife). He was upset, but I'd like to think the gentlemen made a good decision. Thanks so much! I'm looking forward to stopping by and delivering a nice Christmas gift. Thanks again!
I can't say enough about the world class service that I received here. Porsche owners, this is as good as it gets. Thank you Les for taking expert care of our car!
I have been told to fix things at Firestone in the past, but taken my car to Christian Brothers for a second opinion and saved lots of money. They seem honest and helpful.
Brought our car in with a long list of repairs to get done. Hey called and said it was ready. Went to get it and although they said it was ready it wasn't. I checked the first item in the list and it wasn't repaired. They lost my key to get the tires off and just ripped off the console lid because the couldn't figure out how to own it. Duh........Won't be back
Awesome customer relationship, probably the best I ever had in a garage. They really tried to figure out the best solution for my car, instead of replacing everything and charge me for that. At the end, I paid much less than I expected! You can trust these guys.
Lucas Auto is a really good shop. You can trust that they will find the best way to take care of you. I brought my car in for an overheating issue. Their techs quickly diagnosed the problem. The price was not the cheapest quote I received but seeing the great cars in their bays being serviced gave me the confidence that the work was worth a few more dollars and bonus my car was ready to be picked up just a few hours later that same day!
These guys are car repair deities!
Friendly, honest, reliable, thorough and reasonably priced
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.