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Classic Charms

Map & Directions
(3 Reviews)

301 Brushy Creek Rd Ste 102, Cedar Park, TX 78613

(512) 249-0220

CLOSED NOW
Tomorrow: 9:00 am - 5:00 pm
18
YEARS
IN BUSINESS
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Hours

Regular Hours

Payment method
all major credit cards, amex, discover, master card, paypal, visa
AKA

Classic Charms LLC

Other Email

Category
Jewelers
Other Information

Parking: Lot

By Appointment Only: No

Reviews

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Greg Y.

05/09/2017

Overall

This place ripped me off. Cancelled an order, was supposed to get a refund almost 2 months ago. Had email conversations with them confirming this, then they just stop responding to emails mid march. Sent several follow up emails with delivery receipts so I know they got them, even asking them to just send the item if they aren't going to refund me. Have been calling several times daily for 6 weeks straight. Phone just rings and rings, no message, and cant leave voice mail. I even tried calling from five different phone numbers and two different email addresses, so no excuses will work. Had to file claim and dispute with paypal, and filed complaint with BBB. Pure and simple, I was scammed. Stay away!

Joe C.

02/10/2017

Overall

You people at classic charms should be ashamed of yourselves. Running a business that's scams people out of money by never delivering on items sold from your website and after 2 1/2 months My Pastor who ordered his wife some custom pandora charms for their anniversary, he is still trying to get his order or even get your company to return his calls or refund his money and has not yet been successful. Anyone who is thinking of shopping this site needs to find someplace else to do their shopping. Classic charms you people disgust me...

cheerfam4021

01/19/2012

Provided by Citysearch - 
Overall
Awful, slow customer service!

Item arrived over one month late even after upgrading shipping! Customer service was incredibly slow to respond and I was even told on two occasions that information given to me about the item was incorrect, but not to worry because the workers had been fired. Professional????????? Bottom line - unless you want your items to arrive WAY after when you expect them, don't buy from here! Imagine telling you five year old daughter that you're sorry her princess charm wasn't here even though you ordered it three weeks ago! WORST customer service I've experienced online in years!

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