301 Brushy Creek Rd Ste 102, Cedar Park, TX 78613
This place ripped me off. Cancelled an order, was supposed to get a refund almost 2 months ago. Had email conversations with them confirming this, then they just stop responding to emails mid march. Sent several follow up emails with delivery receipts so I know they got them, even asking them to just send the item if they aren't going to refund me. Have been calling several times daily for 6 weeks straight. Phone just rings and rings, no message, and cant leave voice mail. I even tried calling from five different phone numbers and two different email addresses, so no excuses will work. Had to file claim and dispute with paypal, and filed complaint with BBB. Pure and simple, I was scammed. Stay away!
You people at classic charms should be ashamed of yourselves. Running a business that's scams people out of money by never delivering on items sold from your website and after 2 1/2 months My Pastor who ordered his wife some custom pandora charms for their anniversary, he is still trying to get his order or even get your company to return his calls or refund his money and has not yet been successful. Anyone who is thinking of shopping this site needs to find someplace else to do their shopping. Classic charms you people disgust me...
01/19/2012Provided by Citysearch -
Item arrived over one month late even after upgrading shipping! Customer service was incredibly slow to respond and I was even told on two occasions that information given to me about the item was incorrect, but not to worry because the workers had been fired. Professional????????? Bottom line - unless you want your items to arrive WAY after when you expect them, don't buy from here! Imagine telling you five year old daughter that you're sorry her princess charm wasn't here even though you ordered it three weeks ago! WORST customer service I've experienced online in years!