Austin Nails & Spa
11066 Pecan Park Blvd Ste 409, Cedar Park, TX 78613
|Mon - Sat:|
Ask for the total up front!
My friend and I went here after shopping for a dress for her to wear to a wedding.. This place advertises all over craigslist that the mani/pedi combo is $35 so that was what I was expecting. The lady even asked me if I wanted the deluxe and I declined. Just the basics, which is what I received. It was 7pm when we walked in and there were three ladies that were getting mani/pedis also, so they fired up the foot spa and had us wait. The other ladies all had champagne, something we were not offered. When they left the workers swarmed us and got busy. They yelled to the guy working the cah register it was $35 each for those 3.
After we were done and went to check out we were told $40 each. I asked why. She stammered that she did something different to my cuticles and it was $5 extra. BULL! I had a basic mani/pedi that any nail place is capable of giving. I paid it and let them know I would never be back. They didn't seem to care.
There are way too many nail places out there that do the same job for $35. Don't bother with this one.
This place is AWFUL! If I could I wouldn't even give it one star. I went to get my nails done and was told it would be $25 which I was OK with. Then madness ensued. First I had to wait for 45 minutes and when she finally came over she was very rude and seemed angry to be there. I was getting gel nails with a french tip done and she didn't put an original coat down, made the lines too thick, and didn't even cover my whole nail!! I, of course, complained about this and was given a $10 discount and was told I could come back the next day to get it fixed. When I went to pay I was told the cost was $25 and for the first time was made aware that the french tips were more expensive. I paid and left. The next day I went back and had to fight to not have to pay again and when she went to remove the gel she was clipping them off instead of soaking them like you are supposed to and ended up cutting me and making me bleed. At this point I flipped and demanded my money back and was called very rude names in multiple languages. DO NOT GO TO THIS SALON! Unless you don't care about how your nails look.