I have been coming to this shop every 2-3 weeks for the past year and every time I come the manager is rude with a friendly face.... only continued because I liked the pedicurist....I just tried to enter for a broken nail, not only was he standing in the doorway blocking my entry, as soon as I opened it , He said”How may I help you? ( while me and my children are standing outside of the doorway) , so I stepped in and said I had a broken nail. He then tells me they are closed and i said the hours of Operation say until 7:30pm, (it was 7pm) , he says I know but my staff wants to leave..... I said “Well why did you ask me How you could help me?” He said again , we are closed, Come back tomorrow!” And motioned me out the door... I sat in the parking lot and wrote this to make I did it because these ppl are surviving on our penny and they should not be because their customer service is trash! Stay out of this establishment!
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Worst services every and they dont do nails good don't waste your money😕😕😕
The workers were late opening, customers waiting outside for someone to open. I was not inform of no nail tech( they were 1 1/2 hours late with only three pedi techs there. They did not tell me no nail tech and put me soaking nails off for 1 1/2hours. I left after two hours with only my old nails removed. Poor service and poor communication!
The Laura Elana salon is a calm oasis with professiona stylists. The Aveda products are the best. I had a great experience today getting color and cut. I will definitely come back.
Absolutely terrible service. I have been to almost every salon in a 20 mile radius and this was my second time here and the worst experience ever. I was sat almost immediately in a pedicure chair but nobody started on me for an hour.. and their prices... absolutely outrageous for what you get. I will not be back. Not too sure how they have such great reviews. The place is dirty as well.
Horrible experience twice here at this nail shop.They are not experienced!! 1st time I came in to get an overlay on my natural nails..the first lady could not do nails. Arylic everywhere and uneven. The owner of the salon had to fix my nails. Trying to give this business another chance I went in to get my eyebrows done because they did a great job the first time I got them done. Never again.another time where an inexperienced person tried to do my eye brows and the owner had to come in and she did not fix the problem but made it worse..1 eye brow thinner than the other...I will never!! Ever go back here again..and the owner had the nerve to have an attitude because I said i didn't like it...all around bad customer service. Please go to a more experienced shop.
This place is terribly cheap and not in a good way. The owner of the establishment is rude and will tell you to leave if you're "too picky" Sometimes you just have to pay for what you want, quality! There's no reason to be rude to a paying customer! Period!
Very clean salon! I always get my nails and eyebrows done by Hun(Not sure if I spelled her name correct)! I have recommended many people to her and they just love her!
Great nail shop with great service, very relaxing atmosphere!