What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I dropped my car off the beginning of March 2018 and as of today, April 16th, 2018, I still do not have it. I dropped it with a rear main seal leak and gasket leak and paid them over $900, closer to $1000 actually, on March 8. Within an hour of having it, I noticed my shifter was malfunctioning and I had a transmission leak. I did not have any issues with my transmission before I dropped it off. I returned it the next day with the owner telling me he would take care of it himself and the rest is history. They do not contact me. I have to call them and they are awful at even picking up the phone. On one occasion I talked to the owner again over the phone and he told me he had my transmission out and on the counter right next to him and that I would have it 530pm the next day. I called the next day and didn't get someone until after 6pm and it was the receptionist this time. She talked to the mechanic working on my car and they told me it wouldn't be done till 530 the next day again. She also told me that they pull the mechanics off my car to work on new paying customers. I paid and now I just have to deal with it is what that tells me. If you need any more convincing as to why you should not go to them, I have an attorney trying to contact them and they still won't respond. If you want to be that person who has to go to an attorney to simply get your car fixed then these are the guys for you!
On Sunday, we were on our way home to Las Vegas. We stopped for gas in Cedar City and our power steering hose blew out. Of course, nobody was open. We called several places with no luck. We saw the great reviews for this business and called, expecting another dead end. To our surprise, Jason answered the phone! Unfortunately, he was on a service call and didn't expect to be back for a few hours. He said he could help us in the morning if we still needed him. So after trying several more numbers, we decided to get a hotel and take care of it Monday morning. We called Jason's number and this time his wife answered. Very nice lady. Took down all our information for the next morning. The next morning he met us at our car. We ended up having our car towed to his shop. He called us in about 15 minutes to tell us he had located the problem, and had already located the part! Several hours later, our car was fixed and we were back on the road! And the price was most reasonable! We were very pleased with our experience with Jason and his shop and happy to know who we'll call if the need arises in the future! We highly recommend them!
I made the mistake of trusting Jason, if he does work for you it would be wise to make him do a Repair Order and do not pay without one. If I had an authorization for repair, I would be visiting an attorney, some new parts I purchased for installation were not installed and never returned to me and I was told they had been installed' as 2 days later a reputable repair shop would agree, without paperwork I have no resource to file a complaint, do not authorize repair without paperwork.
If Jason had written me a Repair Order for the work he did, like all other shops, I would be suing him for fraud, I have taken my vehicle to a real shop and they would support that. He kept new parts I had purchased for my repair in order to conceal that they had not been installed. If you take nothing else from this review' please have him do paperwork' don't just hand him cash without paperwork as I always done.
Took my truck in for custom install on an aftermarket accessory and told them I needed it done super clean because it was a brand new vehicle. They did an excellent job and even fabricated brackets to make sure everything fit perfectly and looked stock. Don't hesitate to go to this shop for routine maintenance or even custom installs.
He is a great mechanic! He arrived at my home on time and ready to fix the problem. He really knows his stuff. Being a single mom with limited finances and terrified of automotive shop nightmares it sure was a relief to find Randy. Give him a try, you won't regret it!
Woo Hoo! Tough Times Mobile Auto Repair got my Geo going! It turned out to be a simple fix that he refused to charge me for. He even changed out the battery for me. THANK YOU SO MUCH Tough Times!
My son is visiting from California and had some car trouble... You can imagine trying to find a mechanic open on Sunday! Got a hold of Jason at Tough Times Mobile Auto Repair and he came to us. Great guy, great fast service!! He was awesome... if you need a repair guy give him a call.
Most honest mechanic in the business. He came out and helped me with a simple fix to what I thought was a big problem. Wouldn't even let me pay him for his time or the belts that he bought for the repair that we didn't use. I will definitely be using him again in future repairs. Trustworthy and reliable and he is also a veteran! Next time you need a repair, call tough times!
My axle seal was leaking on my dually Dodge Ram truck. I called Jason because of the great reviews given him on this site. He told me the difficulty of fixing this on a dually. (It was on the back axle) He said it could cost $200 to $300. He arrived when he said he would and fixed it quickly. The part cost $70 and he only charge $30 for labor. Granted it went much easier than expected, but still he could have charged much more. Most mobile mechanics I know charge $75 just to crawl under the truck. To say that I was pleased is an understatement. I actually did something I thought I would never do for a mechanic. I gave him a tip! I certainly recommend him for any problems you might have with your vehicles.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.