5530 Baltimore National Pike, Catonsville, MD 21228
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Renting on the eve of a snowstorm is hardly the day to try and find a 4 wheeled drive vehicle as local law enforcement has a habit of snatching up most available units. This location however was lucky enough to have one in stock as our business is to deliver massive amounts of medical specimens nightly to a number of diagnostic labs in the northeast regardless of weather. They did not hesitate to prep this vehicle immediately for our use and managed to locate a second for us at another outlet. The staff was personable and easy to work with and we appreciate their efforts that day with assisting us. I will be returning in the future to see if our needs can be met there again as this was far more convenient than traveling to the airport.
DO NOT RENT FROM THIS PLACE! The vehicle I was force to rent, because I had been rear ended, was in terrible shape. When I returned the vehicle, Enterprise's manager accused me of damaging the car! The dents were above eye level (I was given a min van type vehicle) and I never saw them before I left. They want to charge my insurance company for the damage that I never caused. I have talked to several other people that have had the same issue with this location.