I had a long, drawn out and ridiculous experience with this AAMCO. I was in contact with the AAMCO CEO, Head of Customer Relations and everyone of relevance below them. Their service writer Kevin, continuously lied to all of us and mislead me on work progress and completion dates to the effect that It cost me over $600 of UNNECESSARY expenses an UNNECESSARY 2000 mile round trip along with several UNNECESSARY days away from work to resolve! Through this ordeal I discovered and would like to share that when it comes to quality control in customer service, Corporate has no teeth. If you have a problem with a local AAMCO and the Franchise Owner refuses to do anything about it, there is nothing real or tangible that the AAMCO name can do beyond kind comforting words.
THEY DIAGNOSED AND SOLVED A MYSTERIOUS FRONT END ISSUE, THAT I TOOK TO 4 OTHER SHOPS WHO WERE ALL STUMPED, BUT TONY AND HIS TEAM GOT IT RESOLVED AND…
THEY DIAGNOSED AND SOLVED A MYSTERIOUS FRONT END ISSUE, THAT I TOOK TO 4 OTHER SHOPS WHO WERE ALL STUMPED, BUT TONY AND HIS TEAM GOT IT RESOLVED AND NOW IT WORKS VERY WELL.
Great service, courteous competent people who do what they say they will do, within the promised timeframe, and at the quoted price. An impressive operation, they are now our mechanic of choice for all our vehicles. I know mechanics, and when I find an excellent mechanic, they get all my repeat business. Plus they are far less expensive than the dealership.
transmission repair was done quick and at a very fair price also noticed they do all auto repairs will be back for all my car needs.
I took my 2003 VW convertible bug in because the transmission was slipping. The guys noted this was a recall by VW and the problem should be cover by the recall warranty. I appreciated their advice.
Price better than dealer service was better than expected
Very Rude customer service. I asked for a simple cleaning for a gas tank and was asking about the procedure. I got a response of "if you keep me on the phone longer ill charge you more" then hung up. Horrible Customer Service
This shop really has the best transmissions for less. Unlike other shops that just want you to bring in your car they actually answered many of my questions over the phone. I shoped around and they had the best price and warranty in the area. I woul strongly recomend them to anyone.
I would recommend this business to anyone.I was impressed with the quality of work done on my car.Had a" noise" driving me crazy for quite some time. After trying 2 other shops and losing money, the guys at Performance were able to diagnose and fix my car the first time.Consider me a loyal customer for life!
Finally found a reliable, friendly, honest auto shop.Only the necessary work PLUS little extras for free. A+ clean shop with top notch mechanics.