In mybook® Travel Collection (edit)

Added to your travel collection.
Removed from mybook!

We took this business out of your travel collection.

The Hotel Alsace

Map & Directions
(4 Reviews)

1651 Us Highway 90 W, Castroville, TX 78009

(830) 538-3200

OPEN NOW
Today: Open 24 Hours
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Powered byPowered by Hotels.com

Room 1Age at check-in

General Info

Property Location When you stay at Hotel Alsace in Castroville, you'll be within the region of Veterans' Memorial Park.

Rooms Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wired and wireless Internet access is available. Conveniences include phones, as well as coffee/tea makers and ceiling fans.

Amenities Take time to pamper yourself with a visit to the full-service spa.

Dining Enjoy a satisfying meal at a restaurant serving guests of Hotel Alsace. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities Featured amenities include complimentary wired Internet access and a 24-hour front desk. Free self parking is available onsite.

Hours

Regular Hours

Payment method
all major credit cards
Location
When you stay at Hotel Alsace in Castroville, you'll be within the region of Veterans' Memorial Park.
AKA

The Hotel Alsace & Spa

Hotel Alsace & Spa

Spa at Hotel Alsace

Categories
Hotels, Resorts
Other Information

Property Amenities: 24-hour front desk, Breakfast available (surcharge), Restaurant, Full-service spa, Bar/lounge, Spa treatment room(s)

Swimming Pool: Outdoor

Wi-Fi: Free

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

CorinneD

06/22/2009

Provided by Citysearch - 
Overall
Dreadful service

We checked in an left for a wedding, It was midnight when we returned to find we had no light in the entrance of our room, every time the AC came on there was a loud rattling, we had one face towel and one hand towel and 3 bath towels for 2 persons. We could not sleep with the ratting of the AC. We also had the AC vents directly over the head of the bed blowing straight down on us. The next day at checkout I asked for a possible reduction in our bill of $144.00 for one night and it was refused. The girl at the desk called the manager ,at my request, and she informed us that they had someone on staff that could have helped us even thought it was in the middle of the night when we discovered the trouble and that NO there would not be an adjustment in the price nor did she say she was sorry we were inconvenienced. She did not even come out to discuss the problem just left it up to the desk clerk. We should have been informed when we checked in that if we needed anything they could provide help at any hour. The boy at the desk upon arrival was cold, the girl at the desk at our departure was indifferent. Not a place I wish to stay again.

cc1055

04/25/2008

Provided by Citysearch - 
Overall
Best Facial Spa in Every Way

L-O-V-E-D it !L-O-V-E-D it! L-O-V-E-D it! I have gotten facial treatments there and they're absolutely wonderful. In no way is it a second class spa because it is in a little town. The previous spas I have visited were Aveda spas in Austin and other big cities. Hotel Alcase spa facilities (especially the service) is better than my previous spa experiences. The atmosphere and facilities are immaculate. They have the most up-to-date products, machines, and knowledge of the facial regiments and how to take care of yourself after wards.

Plus, if you go there more than once for facial treatments, Jana, the owner who performs the facials, honestly remembers who you are and your individual needs that are necessary. I've always had ban skin, through years of dermatologist treatments and intense medication, and after having several sessions with Jana,she helped my troubled skin more than any of my previous treatments. Her advice and treatment make good skin a reality. I am so happy to find this ""prize of a spa"" in Castroville.

Unlike big, corporate spas, here, in this 5 star spa, you are a name, a face, and a concern.

MEN-SEND the SPECIAL LADIES in you life to the spa-my father bought my mother a gift certificate to use as she see fit, and my mother came out both looking and feeling beautiful and revived, which meant that the whole household was happy, so. While all the service is above par (which might make it more pricey in Castroville standards), if a man gives his woman this gift card, she will be forever thankful and could possible make your home a happier place. Hey, it worked in my family.

Last thing I love so much about the spa is that they sell a specific line of products. However, they do not push the clients to buy the products. So, all in all, it is a very beneficial, stress free environment with great results without the added sales pressure. I cannot say enough good things about the spa.

You will be thrilled with your facials.

bogiebacall

01/15/2008

Provided by Citysearch - 
Overall
Fantastic

During the holiday's, I received a gift certificate to the Hotel Alsace Spa. My previous spa experiences have not been very enjoyable. But, my experience at the Hotel Alsace Spa was fantastic. They were extremely accommodating allowing me to choose a different service than originally selected. They didn't pressure me to buy additional services but showed me the differences without making me feel dumb. My massage was absolutely FANTASTIC. It felt much longer than 30 minuets and I emerged a different woman. Then I visited their espresso bar and sat outside basking in the sun enjoying the stunning view of miles and miles of Texas hills. The landscaping is great. The customer service is fantastic. Their attention to detail is obvious in every aspect of the hotel and spa. They also offered to put together a very customized spa package with specialty items I requested. All at a reasonable and affordable price! I plan on becoming a regular customer! I highly recommend visiting The Hotel Alsace and Spa in Castroville Texas!

cljoh10

01/05/2008

Provided by Citysearch - 
Overall
Best Spa in the San Antonio area

I can honestly say it is the best spa I've been to in the San Antonio area. It is only 15min out of town (west on Hwy 90). Jana is a true professional and really works with your skin, unlike the spas who just want to get you in and out. She is so good my husband actually commented my skin was glowing. First ever in 18 yrs! Do yourself a favor and drive out to Castroville and check out this fab Hotel and Spa. You won't regret it, I promise!