1024 State Road 436, Casselberry, FL 32707
Phone: (321) 280-5905
Phone: (407) 834-0118
Primary Phone: (407) 834-0118
Primary Phone: (407) 618-7995
TollFree: (800) 543-2092
Bike Parking: No
Parking: Lot, Private
Absolutely no customer service whatsoever. They will not call you back, answer the phone and do not care once the sale is made. We tried for 2 days to get a return call from the manager Rene and our salesman Michael. Called 4 times to get one reply on day 2.
Wrong chairs arrived. Previous order could not be found and had to call numerous times. Do not understand how a company can do business this way.
We do like their furniture and have shopped there 3 times and ordered furniture for our new home. Only problem is no customer service. Delivery people are good and usually on time. Don't expect a call back if you request one. It wont happen.
Thank you for your feedback, Richard. We apologize if you did not receive a call back from our customer service department in a timely manner. Our staff always do their best to respond to customers as soon as possible, even at the busiest times. Our customers are very important to us and it is never our intention to cause any inconvenience. Please feel free to contact our Service Manager directly. Sue Dame can be reached at (800) 543-2092 ext 203.