Went there this evening for meals for 6 people(carry out)... fries were old, limp, and nasty, pretty much no salt) 3 large fries only half full... but the medium was way full.... quality food? I don't think so.
Was a little unprofessional when the drive thru people hang out the window to smoke! Kinda disgusting!
Food was disgusting management and staff were all rude and had no customer service! The place would be great if they went and hired all new employees!
Night shift manager was so rude! She has a very horrible service.
I WAS planning upon eating at Wendys today (1111 Cy Ave, Casper, Wy) - BUT - after being IGNORED for 4 minutes at the register while some drone was filling an order, she walked away, NEVER EVEN ACKNOWLEDGED ME, and another cashier greeted the "next" customer (and it wasn't ME). I raised my voice, the drone (possibly management??) raised her head from the fries area - clearly did NOT give a DAMN, she (or no one) did anything to address my now LOUDLY VOICED concern over being ignored AND SKIPPED OVER in the waiting line - I proceeded to pronounce "WENDYS SUCKS", walked out, and bought lunch ELSEWHERE. I WILL NOT BE BACK TO THIS WENDYS.
Me and my husband used to stop there every week on our delivery route..this time we stopped and they gave my husband a stale chicken sandwich, my hamburger didnt taste good, the bathrooms were disgusting! I could tell the dining area wasnt cleaned in a long time so i imagine the kitchen is just as gross! They don't have good customer service skills and they were unbelievably slow...i wouldn't suggest anyone go here!