My first experience with them 4-21-2014 was meh. I visited them for a swollen hand after a ATV accident. The PA I saw was great, but the office staff could use some customer service coaching. The clinic is a blue cross/shield participating provider, but instead of calling the insurance company to verify my coverage they opted to make me pay the full $190 up front instead of my $25 office visit co-pay. After Blue Cross pays them they will reimburse me. A little lazy, greedy or both I presume on the part of administration.
970 N Glenn RdCasper, WY 82601
From Business: Located in Casper, Wyo., Natrona County School District 1 serves more than 11,500 students through its senior high, middle, junior high and elementary schools. It…
I would not recommend this practice, period. If you have anything beyond a sinus or ear infection, they are incapable of treating. As far as I can tell, the practice is staffed only by nurse practitioners or physician assistants with no medical doctor around. They prescribed a blood sugar lowering medication without first trying diet and exercise for a family member. Diet and exercise brought it down, and the meds would have caused severe hypoglycemia. They are expensive! They charge more than urgent care, and despite being contracted providers with several insurance companies, demand you pay them (in full) up front. They are slower than molasses giving you a refund. Everything about this practice screams cheap and greedy. The waiting room is horribly uncomfortable, the exam rooms are hot, and they always have music blaring so you can't overhear what is going on in the next room. Don't go here! It's a pathetic medical office that is more concerned with profit than providing decent healthcare to its patients.
When I go to Urgent Care of Casper it always strikes me that I am getting a good deal, both cost-wise and in the incredible value of the services.
The worst experience in my life. I took my kid there not so long ago for eye infection to see a specific person. Waited for one and a half hour to see a student! I asked for someone with an experience. So the nurse came and start yelling at me why don't I like her student. Then she was literally abusing my child by pushing a stick down her throat, holding her and being really mean to both of us. At one point I told her that she has no right to do that. My child was scared and I was upset. Yesterday unexplained charged appear on my account from them. No one gave me an explanation so far
The doctors and staff members have always been great. I have good experiences when I need to visit Urgent Care of Casper.
I've visited there about 400-500 times. The staff at Urgent Care of Casper always take the time to listen and try to figure out what is wrong.
I wasn't feeling well but I don't have insurance and wasn't sure what to do. I went to urgent care and got great service right away!
I lover there services.I learn allot from them, and love they way they make things clear for you to understand..I Love the church
Go here, If you don't have insurance they are the most affordable and they are super friendly and nice!!! I will pay for cleanliness and friendliness