We have had problems with Columbia Credit Union from the start. But after their 'upgrade' which means I can no longer pay thru their transfer service to PAY our auto loan and house loan, which by the way is thru them, I am changing banks. I talked to a Stephanie at the millplain location and she is the rudest person I have dealt with so far. NO more! I am going tomarrow and pulling every cent we have in the credit union OUT. And I plan on going over to millplain and meeting her personally to inform them SHE is the reason I am doing this. If you want good service, don't make the mistake of forgiving them of their bad service. They suck. Period!