This place doesn't even deserve 1 star.. My dad used to take all of his vehicles there regularly, then a couple years ago they got a new owner.. My dad talked to the guy about the fact that they had accidentally overcharged my mom when she went there, so the new dirt bag owner tells my dad not to come back!! That in my opinion is terrible customer service and my dad did not deserve to be treated that way.. This place doesn't deserve your money nor do they care about customer service.. I don't usually review places, but in this case I feel it necessary to let others know what they are in for if they visit this establishment, I will be giving the same Yelp review as well.
I wish I could give this place a zero. Me and my husband have never been treated so poorly at an establishment EVER. Pulled in this weekend said we wanted the $5 special. It was our first time there and the guy said I'll move the cones so you can go out. Me and my husband couldn't figure out why he wanted us to go the wrong way (leave) to get our car washed. Until the guy started laughing at us. We asked why are you laughing he said I just can't believe someone would want the $5 car wash. We said that's what it says on your sign. He said again I'll move the cones so you can go out (leave)....I asked, "do you work here?" He said sort of...sometimes...He preceded to go kick the cones out of the way and we left. We will never go back and have told all of our friends that this place is a joke. I have a feeling the jerk we were dealing with was the owner. TERRIBLE customer service. What a JOKE. Don't see how this business can last long.
This place is HORRIBLE!!! Took our truck in today to get washed. First they wanted to charge us $280. Then they said $50. We paid the $50, sat in the waiting room as they took the truck for a wash. A few minutes later someone comes up and says they will not wash the truck for us. When asked why, they refused to give an answer and said we could get a refund. We said we didn't want a refund we wanted the truck washed. They proceeded to tell us,then don't get a refund just leave. Asked them again why they wouldn't wash truck, still no reason. Got the refund, went to the truck and saw they had not replaced the radio antennae they took off in order to send the truck through the wash. Asked the so called manager ROY to have someone put the antennae back on since they took it off. He refused to have anyone do it. Asked again, still refused. Told them they took it off, it is their responsibility to put it back on. ROY still refused then proceeded to say they have the right to refuse service to whoever they want and that we were asked to leave, we are now trespassing and if we don't leave he will call the police. What kind of business is this? What a joke. STAY AWAY you might get the police called on you because THEY neglected and refuse to put the antennae (they took off) back on your vehicle when asked.