Avoid them, your HOA will regret hiring them. It's sad that some company is so clueless in handling accounts. We sold our home years ago, still getting bills from the Norris folks. Apparently they simply cashed that large check to change the owners information and ran to eat. About as dumb as it gets...
5087 S Marble StGilbert, AZ 85298
15543 N Reems Rd Ste 139Surprise, AZ 85374
From Business: Im Robert Estep, your Real Estate source for the Greater Phoenix West Valley, area. When I moved to Surprise, Arizona most of the REALTORS I met with wanted to sh…
299 W Central Ave Ste ACoolidge, AZ 85128
From Business: Specializing in home and auto insurance. Servicing the Coolidge and Pinal County area since 2007. We provide low prices and free quotes. John has been helping tho…
15543 N Reems Rd Ste 139Surprise, AZ 85374
From Business: Welcome to the premier resource for Arizona Active Adult Communities in the Phoenix metro area. We hope you enjoy your visit and explore everything our realty web…
What can you say about a Management Company who is charging homeowners $25 per address to update their records! Apparently Norris Management doesn't even keep track of our information, talk about a screwing the people who own in the Casa Grande Lakes. Avoid them is my suggestion from my experience.
OK, first time renting a home and was open about it, telling them I would have questions and they assured me they would help through the process of the start up and closing of my lease. From the start (after them promising to help with my questions) they did not clean the house prior to move in after they pushed my move in date to do so. I had to put in a request to only have one handy man come because one was rude and didn't show up one time. All the people in the office are rude, disrespectful and NO help what so ever. And now that all my lease is done and over with, you charge me with unnecessary late fees, cleaning charges (when I left it cleaner than I got it), and you sent me to collections because I didn't get back to you in time about my disposition when YOU lost my forwarding address I gave you; twice. So you sent it to a completely different address. Horrible service. Horrible people. Thanks Gabby.
I'm pretty sure every positive review Norris has here, was written by their staff. Hard to believe though, with the level of commitment they have for their reputation, I'd think that doing nothing would be a better strategy.At every turn, every interaction I've had with this outfit has been sour. It's just very hard to understand how a company can seem to make a conscious decision to alienate their customers and expect to thrive. As an investor owner or realtor, please do not drag your name through the mud with these jokers.
Do yourself a huge favor and avoid these fools at all cost or it will cost you! Do not...NOT DOUBLE NOT rent fronm these crooks!!!!
what can i say this company is pretty darn good you all .. i am a renter always have been and norris gave me all my security deposit back. they just told me today!!!! I am so excited right before christmas and i get all my sec dep back!!!! this is the 1st time ever i have gotten all my deposit back!!!
GREAT COMPANY AND PEOPLE TO WORK WITH IN A SMALL TOWN. EVERYONE AT NORRIS WENT OUT OF THEIR WAY FOR ME. NORRIS IS REALLY GREAT ABOUT WORKING WITH MY TRIBE AS WELL. I FELL ON HARD TIMES AND NORRIS WAS THE ONLY COMPANY THAT WOULD TAKE THE TIME AND LISTEN AND WORK WITH ME TO GET ME MOVED IN THE PLACE. MY NEW PLACE IS AMAZING. I ONLY PAY $350 A MONTH BUT IT IS SO CLEAN AND EVERYTHING WORKS. MY LAST PLACE COST $450 (NOT WITH NORRIS) AND THERE WERE REOACHES AND ALL SORTS OF BAD STUFF. I WOULD SAY USE NORRIS AND GIVE THEM HIGH MARKS. SO MANY COMPANIES SCOFF AT LOW INCOME PEOPLE. TREAT THEM LIKE CRAP. NORRIS HAS ALWAYS TREATED ME WITH DIGNITY. USE THEM!!!!!!!!!!!!!!!!
Hiring Norris Property turned out to be a big mistake. I contacted them and signed a contract with them in September, a couple weeks before my tenant was scheduled to move out. Well my house has been vacant now for 4 months and I have paid Norris over$1,200 for "cleaning" and "prepping". There website was down for over a month so houses were not listed. They have a new website and my house isn't even listed on it! Very unprofessional. They have no interest in renting properties as they scam more money when it is vacant.