OK, first time renting a home and was open about it, telling them I would have questions and they assured me they would help through the process of the start up and closing of my lease. From the start (after them promising to help with my questions) they did not clean the house prior to move in after they pushed my move in date to do so. I had to put in a request to only have one handy man come because one was rude and didn't show up one time. All the people in the office are rude, disrespectful and NO help what so ever. And now that all my lease is done and over with, you charge me with unnecessary late fees, cleaning charges (when I left it cleaner than I got it), and you sent me to collections because I didn't get back to you in time about my disposition when YOU lost my forwarding address I gave you; twice. So you sent it to a completely different address. Horrible service. Horrible people. Thanks Gabby.