What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
949 Gateway Commons CirWake Forest, NC 27587
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
131 Wakelon StZebulon, NC 27597
From Business: ABOUT VICTORY LANE: Our executive team is active in the development of our quick oil change franchise. We have received praise from the franchise community, and o…
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
864 SE Maynard RdCary, NC 27511
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1811 N Harrison AveCary, NC 27513
Click to make an appointment online!Book an Appointment
CONSUMER BEWARE!!! Indicated vehicle needed $600 worth of repairs. Advised that vehicle could not be driven because "the wheel is about to fall…
1710 E Franklin StChapel Hill, NC 27514
From Business: Welcome to East Franklin Car Care, your one stop car care center. Located in the Chapel Hill area of North Carolina, we’ve been the neighborhood’s favorite choice…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Charles, Tim and Neil saved the day when my 1972 Challenger lost its rear brakes on the last day of the 7 day 7 city rally with Hot Rod Magazine's Power Tour. Using their skills and creativity, they squeezed me in and had my hot rodded 45 year old car back on the road in two hours. Throughout they were friendly, reassuring and professional. Great customer service at very fair rates. Thanks guys!!!
I had my A/C repaired at this shop. Staff was personable and friendly. I was expecting to pay one thousand or more dollars to get my A/C repaired. I drove off with a working A/C having paid $160.00. They could have easily taken me for a ride and told me something major was wrong. They didn’t! Thanks Jay!
The owner was so out of line and disrespectful. I called to ask a simple question and she was rude and didn’t even allow me to finish my sentence! I suggest a different company because the owner Cecil will have an attitude as soon as you answer the phone! She doesn’t even greet you which is very unprofessional.
Went for a fuel pump. They charged $60.00 for diagnostics. Test showed fuel pump & ABS sensors. Authorized fuel pump. Went to pick up. Charged for diagnostics & ABS sensors. Went back after 2 shops assured me work was never done. Next day went to confront owner. He whispered to me. He needs my credit card to give refund for services never provided. Never got report or $60.00
Had this guy come out today 10/18/17 to put in 2 fans in my car. He pulled out old ones, put back old ones and left saying he would not work on the car. Price was $100 and I had no problem with that. Was it because my wife was home and she's from Brooklyn and he was a Southerner? I don't know, but what he did makes no sense to me. He could have put in the new ones and gotten paid. Yes there may have been more work to it but I was going to pay for his trouble shooting if required and any additional work. I scratch my head about this.
I am a young female professional and I trust PPS with my automotive repairs, because they always perform a 22 point inspection to inform me about the health of my car. They will emphasize on any safety items that require immediate attention and make me aware of any other services that I need to plan in the future. This is very helpful for my busy schedule. I also enjoy their modern waiting area.
My brake light burned out and I came to ntb on Towne Village Dr to get a replacement. I was helped quickly upon arrival. Quick service, nice staff.
I went to a quick oil change place to get my NC inspection. They found a code that caused them to reject it, but they couldn't repair the problem. I brought it to this NTB because the manager Mark is the most honest guy I've ever dealt with during my 7 yrs in Raleigh. He used to manage the Merchants Tire/NTB on Glenwood Av. where I used to go. My truck was taken in immediately & his technician quickly determined the cause, gave me 2 different options with price quotes for each. A few hours later, problem solved. I'll take all of my vehicles to this location because of Mark (and his assistant manager Jimmy), just like I did when his store was only 5 mins from my house. It's worth the drive, I assure you.
After looking at my car, the mechanic called a lieutenant from the DMV. She then proceeded to emotionally harass me. "Could you handle killing a child? Could you live with yourself?!" She told me that I needed to let them fix it and that they would work with me on the price if I couldn't afford it. She said "well your not even supposed to be driving a car with bad tags and we can sue you if you get into any form of accident because you came in and we told you that it was unsafe to drive". The brakes were touchy, but were working fine when I drove it into the shop. He gave me my keys said I could go. As I walked out two cop cars pulled up. he called the cops to report me for bad tags and being unsafe to drive. This was shady! EVEN THE COP TOLD ME NOT TO PAY HIM! I had my car towed to another mechanic. That Mechanic described this one as unprofessional and his actions were uncalled for in the eyes of other mechanics and seemed "a bit crazy if he said so himself"
Locked my keys in my truck, friend of mine told me about MAS Towing. They were there when they said they would be there & the service was professiona!! My kind of company!!! I will definitely use them again & would recommend them to all my friends!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.