Mayfair Animal Hospital-Grooming
1130 SW Maynard Rd, Cary, NC 27513
I have gone to Mayfair for 4 years and will never go back. There has definitely been turnover in staff that has changed the whole feeling of the place. The only caring and compassionate vet there is Dr. Bristol. That being said, the practice cares about $$$$, over charges and refuses to work with you on providing care that your animal needs. Beware that if you question anything you will not get a doctor but a 'practice manager' who doesn't even know your pet's name and could care less. The vet tech didn't once stroke or make friendly with my pet, a far cry from the warmth I have experienced in the past from the staff. This most recent experience, where they do not genuinely care about the well being of your animal was new to me at Mayfair. Extremely disappointed in their attitude and behavior. Take your pet elsewhere.
We are always saddened when a client feels they have had a negative experience at Mayfair. Unfortunately, we are not always able to accommodate client requests. The core of our mission statement is to provide the very best medical care possible for each and every patient. To that end, we have medical policies in place that we are unable to compromise. We are always open to discussing issues and taking the time to explain our policies and procedures. The entire staff and the clinicians of Mayfair wish this reviewer the best in finding a provider that is able to accommodate her requests and patient care needs.
I had been going to Mayfair for 9+ years and left recently to go to a vet with more personal attention. I changed to a vet where I'm not a just number. My last visit to the Mayfair office convinced me to leave. I went in to pick up some medication for my dogs and asked to speak with a vet and was told they were all too busy to answer my questions. So, if your looking for a caring vet office with which you can have a relationship, Mayfair isn't for you.