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Four tips for keeping yourself and your vehicle safe while you wait.
400 Weston PkwyCary, NC 27513
I went for a state inspection for my vehicle at this location on Sept 24, 2015 since it is near to my office. This was my first ever inspection sinc…
941 High House RdCary, NC 27513
I went to this location two months ago to have my car inspected. To my surprise, there was no wait and the technicians were competent and friendly.…
1401 Kildaire Farm RdCary, NC 27511
1200 Laura Village RdApex, NC 27523
5929 Glenwood AveRaleigh, NC 27612
good service, lots of locations, but you can get a better price at an auto service center
3925 Western BlvdRaleigh, NC 27606
I'm suprised by the other reviews because I have never been to a friendly place. It was clean inside and free wifi. I hardly waited at all and eve…
5930 Glenwood AveRaleigh, NC 27612
4904 Nc Highway 55Durham, NC 27713
The people at this location do not know what they are doing. Because of their incompetence, my daughers' transmission needed to be totally repaired …
8207 Creedmoor RdRaleigh, NC 27613
A little pricier than your mom and pop service however they are always very professional, fast and super friendly at this location!
7210 Six Forks RdRaleigh, NC 27615
Great place for quick oil change, staff is not too pushy with selling extras but does a sales job that would please their manager, just not the anno…
1537 Us 70 Hwy WGarner, NC 27529
Where do I start. I wish I could give these guys a 10 star rating! The guys at this particular location are AWESOME!!! I stopped in just to ask for …
4804 Atlantic AveRaleigh, NC 27616
When I got there they were very rude. The guy started hollering at me. He said, “Sir, get out of the car.” I got out of the car. I followed him to t…
401 Chapanoke RdRaleigh, NC 27603
1225 N Main StFuquay Varina, NC 27526
3817 Capital BlvdRaleigh, NC 27604
6304 Capital BlvdRaleigh, NC 27616
The best customer service and friendly staff. I will drive past all other oil change options through 3 towns to go back to this location. Thanks : )
607 W Franklin St # AChapel Hill, NC 27516
Went in for an oil change in my late model Volvo. Multiple people worked on it at once. They did the work in about 20 minutes and off I went.\r \r…
1917 N Roxboro StDurham, NC 27704
I got my ipod stollen out of my car here!!!! Also, they overcharge for an oilchange (jifffylube overall does, not just this location)even for the b…
2515 Chapel Hill RdDurham, NC 27707
14550 Falls Of Neuse RdRaleigh, NC 27614
950 Durham RdWake Forest, NC 27587
I say suprisingly because I am always leary of nationwide box-store auto chains. They tend to hire screw ups and take no responsibility when they d…
1746a Fordham BlvdChapel Hill, NC 27514
Do not take your car here! I went in for a standard oil change... expecting to pay $30. The con artist took me out, showed me the car and told me …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Charles, Tim and Neil saved the day when my 1972 Challenger lost its rear brakes on the last day of the 7 day 7 city rally with Hot Rod Magazine's Power Tour. Using their skills and creativity, they squeezed me in and had my hot rodded 45 year old car back on the road in two hours. Throughout they were friendly, reassuring and professional. Great customer service at very fair rates. Thanks guys!!!
I had my A/C repaired at this shop. Staff was personable and friendly. I was expecting to pay one thousand or more dollars to get my A/C repaired. I drove off with a working A/C having paid $160.00. They could have easily taken me for a ride and told me something major was wrong. They didn’t! Thanks Jay!
The owner was so out of line and disrespectful. I called to ask a simple question and she was rude and didn’t even allow me to finish my sentence! I suggest a different company because the owner Cecil will have an attitude as soon as you answer the phone! She doesn’t even greet you which is very unprofessional.
Went for a fuel pump. They charged $60.00 for diagnostics. Test showed fuel pump & ABS sensors. Authorized fuel pump. Went to pick up. Charged for diagnostics & ABS sensors. Went back after 2 shops assured me work was never done. Next day went to confront owner. He whispered to me. He needs my credit card to give refund for services never provided. Never got report or $60.00
They saved me over $1000.00 from what I had been quoted from another place. And they were able to take care of my brake problems and the other issues in one day. Awesome experience and I will be back!
Had this guy come out today 10/18/17 to put in 2 fans in my car. He pulled out old ones, put back old ones and left saying he would not work on the car. Price was $100 and I had no problem with that. Was it because my wife was home and she's from Brooklyn and he was a Southerner? I don't know, but what he did makes no sense to me. He could have put in the new ones and gotten paid. Yes there may have been more work to it but I was going to pay for his trouble shooting if required and any additional work. I scratch my head about this.
I am a young female professional and I trust PPS with my automotive repairs, because they always perform a 22 point inspection to inform me about the health of my car. They will emphasize on any safety items that require immediate attention and make me aware of any other services that I need to plan in the future. This is very helpful for my busy schedule. I also enjoy their modern waiting area.
HORRIBLE experience! I took my car there for a simple battery replacement. They called to say the technician was unsure of how to raise the car and the key-fob may reset, so I asked the receptionist to please ask the technician to go ahead at my risk. I googled the raising points in less than two minutes myself. Then they didn't call me for FOUR hours. When I finally called the car had been sitting there, nothing had happened and now I was told to wait for another technician who would come in TWO DAYS LATER, but even him doing the work they couldn't guarantee. When I asked to get my care back and if they could help me jumpstart it again, I was told to bring my own jumper cables and my own car to jump with - they gave me NO HELP at all. WHAT A JOKE - but the customer service and updates wasted my entire day. Disgusting!
My brake light burned out and I came to ntb on Towne Village Dr to get a replacement. I was helped quickly upon arrival. Quick service, nice staff.
I went to a quick oil change place to get my NC inspection. They found a code that caused them to reject it, but they couldn't repair the problem. I brought it to this NTB because the manager Mark is the most honest guy I've ever dealt with during my 7 yrs in Raleigh. He used to manage the Merchants Tire/NTB on Glenwood Av. where I used to go. My truck was taken in immediately & his technician quickly determined the cause, gave me 2 different options with price quotes for each. A few hours later, problem solved. I'll take all of my vehicles to this location because of Mark (and his assistant manager Jimmy), just like I did when his store was only 5 mins from my house. It's worth the drive, I assure you.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.