Few months ago, I called to schedule an appointment at Riccobene since I was having intense pain in my tooth. I decided to visit this practice since it is located right behind my house, and my regular dental clinic is an hour away. I explained to the front office lady that I was having intense pain, and could not eat or drink. Despite my conditions, she scheduled me an appointment few days later. The day of my appointment, the dentist looked at my tooth and said no treatment could be done today since this appointment was just the initial consultation, and that I would have to come in the next day. I was devastated, the pain had exacerbated over the last few days, but I waited one more day. The next day I went in, a different dentist came to check out my tooth. He was fairly young and told me that nothing seemed to be wrong. I explained to him the intense pain, and told him to double check. Once again, he said everything was fine and that he could give an injection, only if I wanted it. How would I know if this is what I needed? I told him no since he himself was unsure and said everything looked perfect.As soon as I left the clinic, I called my regular dentist (an hour away) and explained to him what was going on. He told me to come immediately, and my daughter drove me there. My dentist told me that the pulp of my tooth was severely damaged, and that is the reason of the intense pain. Riccobene failed to notice this common dilemma that many people face. My dentist performed a root canal, and I was feeling much,much better. Now, Riccobene has been harassing me for paying their hundred dollar bill. THEY DID NOTHING! They failed to notice the condition. I took time off to go to their office two times. I paid my regular dentist because he actually diagnosed and treated me properly. Riccobene should be sued! The office is also full of liars. They call me and tell me to pay the bill before it goes to collections, but collections has already called me! AVOID
100 Ridegview Dr Suite 101Cary, NC 27511
From Business: When it comes to your dentistry needs, you want a dentist who provides compassionate service in a relaxing and comfortable environment. Dr. Vic Turner, Dr. Kirk W…
I strong recommend against going to Dr Shailesh Patel. I experienced long waiting period. The staff and doctor is rude. I was also overcharged for the services. And though the insurance company has already paid the doctor and I am owed a refund, its now over 1 year and inspite of multiple reminders I have not received a response to my voicemails and emails and have not been refunded the excess amount paid.