I really can't say enough good things about Caliber Collision at Cary Crossroads. Alora and Rusty and the front office staff were amazing to work with. They took care of every single detail when I brought in my 2015 Nissan Murano for some bodywork. They kept me updated on the progress and even got the work done ahead of their estimated delivery date. Everyone I dealt with was courteous, professional, and just plain nice and helpful. When I got the car back and discovered that the automatic tailgate lift wasn't working (which shouldn't have been affected be the bodywork they did on the side of the car), they didn't question it or accuse me of trying to get them to fix something pre-existing. They just had me bring the car back and took a look. 30 minutes later, the issue was resolved with a system reset and I was on my way with no extra charges or problems. If it were possible to give more than 5 stars, I would!
After having the side of my car damaged and needing two doors replaced with the body work I was concerned the difficult color would be hard to match. I also was on a tight timeline due to a VIP client arrival. I had a quote on a Thursday and my car was left on a Monday to be returned exactly when they said it would. The body work is fantastic and the color match is unreal. When I picked my car up it had been washed and shined up tires and all. Fantastic. I was absolutely thrilled since I take car of my vehicles and it is fundamental to my line of work to have a great looking vehicle. I recommend them highly.Chris N.
This place was absolutely fantastic in doing repairs on my car....not to mention the LIFETIME Warranty. Some people just do not understand that when you go in for an estimate....that's exactly what it is...an ESTIMATE. They made clear to me that there could be additional damage, not that it worried me b/c I was filing it on my insurance and they would take care of anything related to the accident. A+++ for this MAACO!
Just used them today for an estimate on some scratches to my finish. My car was brought in for about 15 minutes and out it came like a new car. Not only was it a pristine job, but they did it free of charge!! I offered to pay anything but they wouldn't accept my money. Please support local business and people like this who are doing good things!!
From what I have experienced, Hendrick Collision Center is dedicated to great customer service, quality repairs, and effective all around experience.
EXCELLENT customer Service. I was very much satisfied with the work performed! Truly aBusiness that stands by thier work.