This fast food business is extremely friendly towards family and children. They hardly ever (if ever) mess up your order. This particular Ward's chain does more for the community than any other business in the area such as donating free food to school programs and city and county events. If anyone ever has a problem with service they can see the manager and she will gladly do her best to make the customer happy. I do get you can't make some people happy though, they just want more and more free handouts every time they come, and the first time they get denied they leave a nasty review somewhere. I would highly recommend this place to anyone wanting something quick to eat.
In my opinion and experience the service is awful, the older of the two women working there tonight was very disrespectful. The food was even worse. They are not family friendly there, you can tell they do not want kids there at all. I thought it would be a safe place to eat and even good food seeing as though I see lots of officers eating there, but then I never see many other people eating there. I guess they eat free or at a discount there, not sure, but in my opinion I would just go to the Sonic across the street or McDonald's down the road. The food is better and the service is much nicer. This is not like the real Ward's I have been too.