I called earlier asking if they did oil changes as well as a detail clean inside and outside of the car and Richard the manager said yes.He said if I did both services the clean would be $35 extra and he told me what that consisted of. I decided not to do the oil change but I wanted a more detailed clean that would include the seats. They didnt have a detailed description of the services they provide written out so everytime I asked something the cashier had to ask Richard. She told me that $60 would cover everything including the seats being shampooed and conditioned and I verified with her multiple times and paid the $60. I was on my lunch break so when they were done I left in a hurry. The seats were not done, dog hair was still on them! I called multiple times and no one answered. I left work and went back. I spoke with the girl and asked her if the seats were supposed to be included in the amount I paid and she said yes. I said they were not done. She went over to the guy that cleaned my car and he said Richard told him to just do the floors. I went over to Richard and told him that I was told that the seats would be included and they were not done. He said "no they would be $20 more. I detailed what was included over the phone with you did you forget on the way here." I said "no but I changed my mind with what we had originally discussed and was told it was included." He continued to say I wasn't told that, calling me a liar. He got nasty with me. I spoke with the girl she said she wrote it on the piece of paper she put on my dash letting them know what work is supposed to be done on the car, I asked her if she could tell Richard. She tried to tell him and he cut her off getting nasty with her. I was told something else before I paid and they should have honored that. Richard the manager is scamming people charging for services that they aren't doing. Don't waste your time and money. I found the piece of paper that the girl wrote on and it is pictured below.
They ruined my paint then played it off and said they fixed it by spraying it with a hose for a few seconds. They couldn't wait for me to leave, but what they don't know is I stopped and took pictures of the paint and I'm about to contact a lawyer and see what can be done since I can't talk to anyone. They won't answer the phone by the way. Also while I was asking the attendant about the damage to my paint the little girl that worked there was taking my picture and it looked like she sent it and was talking to them through text. It's a shame I'll never come back there again.
Great wash @ the auto wash w/the blue scrub wheels .... entire car was clean ..... thanks for a complete job
I have been coming here since 2012 when the price was $4. The price is now $6 and I just got my PT Cruiser done. I have never had a problem here and I also have a Dodge Caliber that I wash here too. I believe I will get the unlimited pass for $24.99 tomorrow.
Fast friendly service! Awesome variety of services, from $5.00 Wash and Go up to $299.99 White Glove Detail. Also Oil and Filter change, you don't even have to get out of your vehicle!
I just went there and had my car washed. First of all I paid 20 dollars, my car is still dirty. I tried calling them and of course no one answers
very very rude staff, not the only car wash in town, and will not be going again!!!
terrible service by a staff who are argumentative and rude. I would not let them wash the mud from my shoes.
I don't understand the reviewer Onyx131. I have been going there since they opened and have always been greeted by happy and welcoming employees. Their cheapest wash is now $6 not $10 and they now offer a towel service. And just to clear the air, the car wash does not damage vehicles, it's when customers leave it in drive and ram into the backs of other cars! I was there one Saturday when this happened and the employees did all they could to prevent the accident (stopping the wash and banging on the back window, but that woman refused to stop!).
The people there are rude and they just went from being $5 to $10 being their cheapest wash. Alot of cars have been damaged here, i would suggest no one go here